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  • Question
    It has a wire in all the photos. Is it truly wireless?   (10 Answers)

    By Emmalee January 16, 2016.

    Closed to new Answers

    Answers
    • Best 
      Answer

      The Arlo Q has a power cord only. It's probably about 10 feet long I estimate. It connects via Wi-Fi to your network and clips are sent to the cloud that way. The original Arlo cameras have no wires except for the base station that you attach to your network. Wireless ones are nice and allow them to be easily placed in most any area however every few months you have to change the batteries which can get expensive overtime.

      By sjjma January 21, 2016.

    • Question
      Will the Arlo Q work with existing Arlo wireless & be able to monitor on the phone using the same viewing page?   (8 Answers)

      I just want to be able to make sure it will work with our existing Arlo wireless.

      By sash February 3, 2016.

      Answers
      • Best 
        Answer

        Yes, it will all be under the same view within the Arlo app. On your end it will work seamlessly. The only difference is the Arlo Q doesn't need the base station that the wireless ones use.

        By damaya5454 February 18, 2016.

      • Question
        So How Can I save the recordings after de 7 days of free trial and How much would be after that?   (5 Answers)

        I'm really interested about this security camera but for that price I think I could have like free cloud to save the recordings

        By Charlie March 4, 2016.

        Answers
        • Best 
          Answer

          The software continously saves up to 7 days on the free plan. You can download any videos within that 7 days. The paid plan will hold recordings for thirty days continously. In other words its not a 7 day trial, you have access to 7 most recent days via their software.

          By Elis July 29, 2016.

        • Question
          Does your new Arlo Q Wireless HD Security Camera Partner with Existing Arlo Base Station?   (5 Answers)

          I have an existing Arlo 4 pc security set up. Does this new Arlo Q camera work with that base station?

          By Anonymous November 20, 2015.

          Answers
          • Best 
            Answer

            Yes absolutely! I have 2 camera system and was able to easily link the Q to the base. You can link up to 5 cameras.

            By JAMVP April 23, 2016.

          • Question
            I'm new to this. Does this system require a wi-fi network to operate?   (10 Answers)

            Just what is needed to make the cameras work with smartphones?

            By Anonymous February 27, 2016.

            Closed to new Answers

            Answers
            • Best 
              Answer

              You'll need to download the Arlo app. The camera must be connected through home wifi and your smartphone must be connected via cellular or wifi.

              By Xtiano February 27, 2016.

            • Question
              Do you need a base for the wireless cameras   (10 Answers)

              By Anonymous December 6, 2015.

              Closed to new Answers

              Answers
              • Best 
                Answer

                You need base station for Arlo (wire-free), but you don't need base station for Arlo Q (this product).

                By Chelsea February 24, 2016.

              • Question
                Is the camera wireless internet-wise but still needs a power cord? I'm looking for a camera that I can plug anywhere but internet wire required. New at this. Thanks for your help.   (5 Answers)

                By Mary April 29, 2016.

                Answers
                • Best 
                  Answer

                  This camera needs to plug into a power source, but connects to the internet wirelessly. Once you complete the initial wireless setup, the camera will connect to your network automatically, even if you temporarily deactivate it or lose power.

                  By shopaholic101 May 11, 2016.

                • Question
                  Is the seven day recording for one time only or is it a time loop that drops a day off and adds one after seven days?   (5 Answers)

                  By Ed March 23, 2016.

                  Answers
                  • Best 
                    Answer

                    It is a time loop that drops a day off.

                    By CommunityAnswer March 23, 2016.

                  • Question
                    Can video files be viewed and downloaded on a pc.   (5 Answers)

                    By CameraShopper February 28, 2017.

                    Answers
                    • Best 
                      Answer

                      Most certainly. Their free cloud storage will save your videos for 7 days, then they roll off. Anything you want to download, you just select your video and press the download button and you have a copy of the video on your PC.

                      By Donw February 28, 2017.

                      • Verified Purchaser
                      • My Best Buy® Elite Plus Member
                  • Question
                    Does this record decent quality through a window? I'd like to add a wired camera to monitor my front yard. The wireless outdoor cameras would gobble batteries.   (5 Answers)

                    By Chrispy August 10, 2016.

                    Answers
                    • Best 
                      Answer

                      During day time, it's OK. During nighttime, you will need to turn of the night-vision and if the front yard is well lit, it will record. However, motion detection may not be reliable if you choose to install in this way. Other option would be to install it under eaves or overhangs, where it is well protected from rain.

                      By Nate September 2, 2016.

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