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Check this thread https://forums.bestbuy.com/t5/Gaming-Support/NieR-Replicant-Missing-Pre-Order-Bonus/m-p/1383986#M56208 . Supposedly BB is emailing the codes but if you read around, many people who preordered from different retailers are having the same problem.
Sorry, there was a problem. Please try again later.Square Enix replied to my email with the following: We apologize for the inconvenience you have experienced. In regards to Nier Replicant's bonus pre-order content, this content can only be obtained from available retailers. Unfortunately, we are unable to provide the content or DLC codes for any purchases. You will need to contact the respective retailer (Best Buy) that you purchased the game from for any bonus content you should have received as this should have been received as a separate package/code. Thank you, Alfred SQUARE ENIX Customer Support
Sorry, there was a problem. Please try again later.Unfortunately, you don't. Best Buy support were unaware of the bonuses when I chatted with them on release day. I messaged Square Enix but haven't heard anything back from them yet.
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