Questions & Answers

22 Questions & 120 Answers
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  • Question
    Is it jailbroken?   (10 Answers)

    By Jake February 2, 2017.

    Closed to new Answers

    Answers
    • Best 
      Answer

      Jailbroken is a term referring to an iOS device...this is an Android OS device. Super User access by being "rooted" is not how this device is sold. Root is attainable, however, "rooting" the device will void the manufactures warranty.

      By LBwinn February 4, 2017.

    • Question
      is it good for minecraft battlefront? what i'm trying to say is, is it good for gaming.   (10 Answers)

      By Warboy05 January 22, 2017.

      Closed to new Answers

      Answers
      • Best 
        Answer

        You can stream Minecraft and Battlefront from a GeForce PC to SHIELD TV using NVIDIA GameStream. However, those games are not on Android or GeForce NOW at this time.

        By NVIDIA Community Team January 23, 2017.

      • Question
        What android version is this unit running?   (5 Answers)

        By Will April 27, 2017.

        Answers
        • Best 
          Answer

          5.x - Nougat

          By Sharad April 27, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        does this device come with kodi and exodus installed,does it do the updates and maintence automaticly?   (5 Answers)

        By ufog July 11, 2017.

        Answers
        • Best 
          Answer

          Kodi does not come preinstalled and updates will depend on package installed but most will auto update. You can find instructions on how to get Kodi up and running online/YouTube its super easy to do.

          By Thebigbad23 July 12, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        Does this device play all android market games, or is it limited to certain types? Specifically Walking War Robots?   (5 Answers)

        By Timgenren May 9, 2017.

        Answers
        • Best 
          Answer

          It's compatible with just about any app/game in the Google Play store. Since the Shield is so powerful, it won't have trouble running any of them.

          By DetroitSportsFan May 27, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Can anyone recommend a decent external hard drive or SD card to use with this device? To save 1080p movie files on /tv shows   (5 Answers)

        By Anonymous March 16, 2017.

        Answers
        • Best 
          Answer

          Nvidia recommends a thumb drive actually. A Sandisk USB 3.0 for maximum transfer speeds. They make a 128GB one that I purchased from Best Buy (Nvidia has it listed under their Shield TV FAQ) and have formatted it as the Shields main internal storage. I play large games and they load fast and have no problem on this thumb drive. Hope this helps.

          By nolovedeep March 16, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        All I want to know is if I am able to plug connect a 4TB WD My Passport External Hard Drive in to this and/or the Pro Model and play movies from it? I have a large collection and I just need a good box to play them through.   (5 Answers)

        By JustWondering July 13, 2017.

        Answers
        • Best 
          Answer

          Yes you can, it'll work flawlessly

          By mam2045 July 14, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        what year is the build?   (5 Answers)

        By gizmo February 25, 2017.

        Answers
      • Question
        Can I use this to play destiny ?   (5 Answers)

        By Camderty February 16, 2017.

        Answers
        • Best 
          Answer

          Not natively. You can stream it to this from an Nvidia powered pc though

          By Thunder February 25, 2017.

        • Question
          can I pick up the wwe network with this??   (5 Answers)

          By chuck February 8, 2017.

          Answers
          • Best 
            Answer

            Yes you can. It's Android TV based.

            By poppa February 24, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Member

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