Questions & Answers

1-10 of 30 Questions
  • Question
    Can one bridge or kit control one room or a whole house? Do you have to have an individual kit for each room?   (5 Answers)

    By mad4sports November 8, 2016.

    Answers
    • Best 
      Answer

      A single bridge can support up to 50 lights. So, you would only need one bridge in most cases. I guess its possible the bridge could be in a location that couldn't reach some of your lights but i have not seen anyone complain of such issues.

      By unrfoofighter November 11, 2016.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    What is the difference between this one and the 2nd Generation model   (5 Answers)

    By Drew October 19, 2016.

    Answers
    • Best 
      Answer

      The 3rd generate has better blues/cyans/greens than the 2nd gen - but the important part is the wireless security implemented. The 3rd gen hub uses secure Wi-Fi connections. This is a requirement for any device to be compatible with the Apple Home app. This means that the 3rd gen can be controlled using Siri.

      By elorg October 21, 2016.

    • Question
      How many bulbs are in this starter kit?   (5 Answers)

      By Danny December 2, 2016.

      Answers
    • Question
      How long do the Gen3 bulbs last?   (5 Answers)

      By VNunez November 29, 2016.

      Answers
      • Best 
        Answer

        The spec says 25000 hours. It's not clear if this is the MTBF or if is the L70 curve. If you run them for 8 hours every night, that should work out to about 8.5 years of life. My guess is that some will probably fail before 25000 hours and some will fail after that. Part of that will probably depend on how cool the bulb stays when it is operating. In an enclosed light fixture, they will get hot.

        By dementeddigital December 14, 2016.

      • Question
        Does this work with google home? How do you set it up?   (5 Answers)

        By Anonymous December 25, 2016.

        Answers
        • Best 
          Answer

          Yes, these bulbs work with Google Home. You just download he Google home app and hue app and follow the instructions to integrate the two.

          By Mower December 25, 2016.

          • Verified Purchaser
          • My Best Buy® Elite Plus Member
      • Question
        are these for indoor and outdoor   (5 Answers)

        By concertjunkie October 18, 2016.

        Answers
        • Best 
          Answer

          Yes, you can use them for both.

          By Eaglel1 November 4, 2016.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        What is the difference between a19 and e27 kits? Bulb size?   (4 Answers)

        By Tony November 30, 2016.

        Answers
        • Best 
          Answer

          A19 is the bulb shape. E27 (or E26 here in the USA) is the size of the socket screw base, also called a medium base. A19 is the sandard indoor light bulb shape. They also have a BR30 shape bulb that fits into the standard ceiling can fixtures and it has the E26 medium base as well.

          By Kolmart June 30, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Will these work in overhead ceiling lights with glass enclosures?   (5 Answers)

        By Ceilinglights April 11, 2017.

        Answers
        • Best 
          Answer

          Yes. As long as the enclosure is not too small.. but it should fit anyway. The hue lights are about the same size as any other light bulbs...

          By FrancoS April 28, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        can you change the color with google home?   (5 Answers)

        By cmiller March 13, 2017.

        Answers
        • Best 
          Answer

          Definately yes!!

          By Drpendulum March 29, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        I just bought the starter kit 2nd generation, can I buy the 3rd generation bulbs to work with my actual kit?   (5 Answers)

        By Luxor December 11, 2016.

        Answers
        • Best 
          Answer

          I had a 2nd gen lights then upgraded to 3rd gen and they work just fine. I’m thinking it would be same. The only difference between 2nd gen and 3rd gen is the lumens, which I believe is 800 in the 3rd gen and 600 for the 2nd. Other than that I don’t know of any differences. Perhaps internally they’ve upgraded a few LEDs.

          By nakattack January 12, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Member

      Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions