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  • Question
    I jump rope almost every single day. The high, intense and constant jumping causes my current wireless earphones to fall out of my ear which is very annoying and upsetting. I wonder if these will stay in place during my whole workout. Please advise   (10 Answers)

    By Alejandra November 27, 2016.

    Closed to new Answers

    Answers
    • Best 
      Answer

      Yes, these should work. The set-up ensures that the ear buds won't fall out, at the expense of perfect sounds. Don't get me wrong...the sound is good for blue tooth ear buds, but not as good as either the Jay Bird or Bose sports models (both of which I've tried). But as someone who values not having to reposition the ear buds constantly, these are the set that I finally found and can rely on. Hope this helps

      By Anonymous November 28, 2016.

    • Question
      Are you able to adjust the bass?   (5 Answers)

      Answers
      • Best 
        Answer

        I have not found any way of adjusting the bass. I wish that option was available.

        By a73elkyss January 27, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      I see this comes with a vehicle charger. Does it come with a regular charger as well?   (5 Answers)

      Answers
      • Best 
        Answer

        Our BackBeat FIT does not include a standard AC wall charger, but you can use the included micro USB charging cable to connect your headset into a cellphone charger, PC or other similar devices with powered USB ports.

        By PlantronicsRepresentative November 2, 2016.

      • Question
        Are these headphones good for swimming. I'm working out in swimming pool a lot, so is it safe to use them while swimming? Thanks...   (3 Answers)

        Answers
        • Best 
          Answer

          They are water resistant, not water-proof. So no, I would not recommend them for swimming. However, I sweat all the time while wearing them and they still work great.

          By quaid June 26, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        Will these work on a smart tv?   (4 Answers)

        Answers
        • Best 
          Answer

          Hello Xena, Bluetooth headsets are universally compatible with devices that support them. To confirm if a specific TV model features compatibility with Bluetooth headsets and headphones please contact the TV manufacturer.

          By PlantronicsRepresentative February 10, 2017.

        • Question
          Are these available in store today   (5 Answers)

          Answers
          • Best 
            Answer

            I got mine in store several weeks ago

            By Elvin December 5, 2016.

            • Verified Purchaser
            • My Best Buy® Elite Plus Member
        • Question
          i have a pair of these headphones i tried to charge them last night. They won't take a charge do u have any ideas as to why or what i can try   (3 Answers)

          By joeu May 30, 2017.

          Answers
          • Answer

            Try updating the firmware on the headphones via the app on your phone. This usually fixes most issues

            By BB0123 August 5, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Member
        • Question
          Can 2 devices be connected at the same time? I have an iphone and an apple watch.   (2 Answers)

          Answers
          • Answer

            Hi Laura, our BackBeat FIT will remember the last 8 paired devices but it can only remained connected up to 1 device at a given time since it doesn't feature Multipoint technology. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you have other questions!

            By PlantronicsRepresentative May 30, 2017.

          • Question
            Are these compatible with iPhone7?   (5 Answers)

            Answers
            • Answer

              They are, I have the seven and they work very well. Pairing is super easy.

              By codeANDclimb May 12, 2017.

              • Verified Purchaser
              • My Best Buy® Member
          • Question
            ARE THESE COMPATABLE WITH iPHONE 6 PLUS   (5 Answers)

            Answers
            • Answer

              Not sure. Works with 6s

              By Fit2walk December 30, 2016.

              • Verified Purchaser
              • My Best Buy® Member

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