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19 Questions & 22 Answers
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  • Question
    Is the headset plug in 2.5mm? If not, what is the size?   (2 Answers)

    Is the headset plug in 2.5mm? If not, what is the size?

    By Anonymous December 10, 2014.

    Answers
    • Best 
      Answer

      Yes, the headset plug is 2.5MM.

      By CommunityAnswer December 10, 2014.

    • Question
      Is this compatible with Polycom VVX 300 phone systems?   (1 Answer)

      By Marsha August 16, 2017.

      Answers
      • Answer

        Yes, this headset system is compatible with Polycom's VVX300 series phone and similar models, please don't hesitate to contact our customer care group at www.plantronics.com/support if you have other questions!

        By PlantronicsRepresentative August 17, 2017.

      • Question
        Is the Plantronics S12 headset compatible with an XBlue X16 Model EKT-Charcoal - 3.5mm HJ phone set?   (1 Answer)

        By Anonymous July 21, 2017.

        Answers
        • Answer

          Xblue phone systems are not listed on our compatibility guide and we cannot guarantee any of our headsets will work with that specific brand of phone. If your phone supports a standard RJ9 handset/headset port there is a good chance that our S12 and similar headset systems will work, however, you would need to try and see. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you have other questions!

          By PlantronicsRepresentative July 24, 2017.

        • Question
          Does it work with the Samsung galaxy 7 or 8 phone?   (1 Answer)

          By Major July 19, 2017.

          Answers
          • Answer

            No, our S12 headset system is intended for deskphone use and does not have cellphone compatible connections. We recommended that you consider any of our Bluetooth headsets if you mainly intend to use them with a cellphone or similar device. Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance!

            By PlantronicsRepresentative July 20, 2017.

          • Question
            Is,this compatible with a uniden max 5.8 GHz land line phone   (1 Answer)

            By Snoopy June 2, 2017.

            Answers
            • Answer

              Hello Snoopy, most phones that have wireless capabilities are not compatible with office headsets. We cannot guarantee compatibility with wireless Uniden phones, but you can confirm if we have any solutions for your specific phone by choosing it's brand and model through our compatibility guide: www.plantronics.com/us/compatibility-guide/ Please don't hesitate to contact our customer care group at www.plantronics.com/support if you have other questions!

              By PlantronicsRepresentative June 5, 2017.

            • Question
              Does this headset have ethenet capabilities to allow both land line and Skype/computer connectivity?   (1 Answer)

              By NeNee April 6, 2017.

              Answers
              • Answer

                This system does not have an ethernet connection.

                By CommunityAnswer April 6, 2017.

              • Question
                is this head set compatible with the cisco land line phone?   (1 Answer)

                By Anonymous December 19, 2016.

                Answers
                • Answer

                  This headset is designed to work with standard landline phones.

                  By CommunityAnswer December 19, 2016.

                • Question
                  Is this phone have noise canceling and can it be connected to computer   (2 Answers)

                  By Armymom October 19, 2016.

                  Answers
                  • Answer

                    This headset system does features noise cancellation but is not compatible with computers. If you need a similar headset for PC use we recommend that you consider our Blackwire 310 or 320. Please don't hesitate to contact us at www.plantronics.com/support if you require assistance.

                    By PlantronicsRepresentative October 19, 2016.

                  • Question
                    What desk phone can I use with S12. I would need a compatibility guide. I called Plantronics and they couldn't help me. Looking forward to your email. Thank you for your time.   (1 Answer)

                    By Maria October 11, 2016.

                    Answers
                    • Answer

                      Our headset systems are compatible with most single and multi-line deskphones. While we cannot provide a phone recommendation, you can verify if this headset system is compatible with a specific phone by choosing the phone's vendor and model on our compatibility guide: https://www.plantronics.com/us/compatibility-guide/

                      By PlantronicsRepresentative October 11, 2016.

                    • Question
                      Does this headset work with Magic Jack Phones   (1 Answer)

                      By lkspan August 21, 2016.

                      Answers
                      • Answer

                        I'm sorry, this question doesn't specify the model headset you are inquiring about. We have an online compatibility guide you can use to determine if you will be able to use a headset with a phone model. You can use the following url to access our compatibility guide. http://www.plantronics.com/us/compatibility-guide/

                        By PlantronicsRepresentative August 22, 2016.

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