Questions & Answers

1-10 of 21 Questions
  • Question
    Does the band come with the tool to remove the links?   (3 Answers)

    By Christie April 26, 2017.

    Answers
  • Question
    Do you ship to Brazil?   (1 Answer)

    By Anicoletti September 13, 2017.

    Answers
    • Best 
      Answer

      No, Best Buy does not offer international shipping to Brazil at this time.

      By FeyBBY September 13, 2017.

      • Top 10 Contributor
  • Question
    Looking to buy a 42mm rose gold link band. What is your guarantee against the plating wearing off. I have one now that the plating is almost all worn off in 3 months!   (1 Answer)

    By Ron April 24, 2017.

    Answers
    • Best 
      Answer

      Hello Ron, this chain link band is covered for one year of manufacturers warranty, covering every typo of manufacturing defect. Omar S. - Platinum Support.

      By Platinum Customer Care May 8, 2017.

    • Question
      Can you adjust the band to fit your wrist   (5 Answers)

      By Renee April 5, 2017.

      Answers
      • Best 
        Answer

        You can remove about 5-6 links.

        By BigKahuna April 10, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Plus Member
    • Question
      Is this the platinum chain link band the same color as the rose gold frame, cause it looks like it's a little different in the picture   (7 Answers)

      By Mia February 15, 2017.

      Answers
      • Best 
        Answer

        It matches perfectly

        By StitcherLynn February 24, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      What color Watch band goes with the space grey face?   (2 Answers)

      By Anonymous July 25, 2017.

      Answers
      • Answer

        I think the black band goes well with the space grey face.

        By Erik August 18, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Is this compatible with series 2 apple watch?   (2 Answers)

      By platinum June 17, 2017.

      Answers
    • Question
      does this band come in 42mm?   (1 Answer)

      Answers
    • Question
      There are two "rose gold" bands on the site with different item numbers. My guess is that one is actually rose gold and the other is yellow gold. This needs to be clear because I wanted "rose gold" but I think I'll end up with yellow. What's going on?   (1 Answer)

      By Yvette June 8, 2017.

      Answers
      • Answer

        Hello Yvette, both of the items are Rose Gold, the difference between them is on the material they are made of. Omar S. - Platinum Support.

        By Platinum Customer Care June 13, 2017.

      • Question
        Can additional links be purchased? As it comes in the box the band is about 2 links short.   (0 Answers)

        By Buckwild June 8, 2017.

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