Questions & Answers

13 Questions & 78 Answers
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  • Question
    Does it work with the Elite Controllers?   (10 Answers)

    By WindiestNebula32 February 28, 2016.

    Closed to new Answers

    Answers
    • Best 
      Answer

      Yes it works with them although the paddles must be removed to charge the controller on the stand.

      By Shaunh21 March 7, 2016.

    • Question
      How long does it take to charge the battery's   (10 Answers)

      By Drock December 2, 2016.

      Closed to new Answers

      Answers
      • Best 
        Answer

        It depends how discharged they are. The longer the controller was used, the longer the charging process. This isn't a super fast charger, but the battery life lasts quite a while, so I usually put it back on the charger overnight when I'm done playing, and it's ready when I am again. The base will change from glowing red, to glowing green when it's ready.

        By Joel December 16, 2016.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      Does this unit have a trickle affect and shut off automatically when the controllers are fully charged as not to ruin the batteries?   (10 Answers)

      By Winter_in_Vegas April 4, 2016.

      Closed to new Answers

      Answers
      • Best 
        Answer

        I'm not 100 percent sure, but I think it does. I haven't had any issues with this or any other modern charging dock.

        By Norm July 24, 2016.

      • Question
        Does it work with the Xbox One S Controller?   (5 Answers)

        By SapanGaming October 16, 2016.

        Answers
        • Best 
          Answer

          Yes.

          By Truewittness November 18, 2016.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        Why does the charging dock flash red, even when my controller is not on it, I need answers.   (5 Answers)

        By Jaden August 7, 2016.

        Answers
        • Best 
          Answer

          Means its making contact but not charging. Try adjusting the way the controller is sitting on the charger. Worked for me.

          By Nenfield September 23, 2016.

        • Question
          Can anyone tell me how many "mah" these batteries are?   (5 Answers)

          By Ryan December 16, 2016.

          Answers
        • Question
          Hi I want to know how long does one charge last you? And if you have used multiple Xbox one charging dock witch one you think last longer and it has good build quality?   (5 Answers)

          By guest August 5, 2016.

          Answers
          • Best 
            Answer

            I had the Insignia but they stopped making that version. This one seems not to last as long as the insignia batteries however it is not by much. This charging station is easy to use and is of pretty good quality. I would buy it again if something happened to this one.

            By Frank October 7, 2016.

          • Question
            Spare battery packs   (5 Answers)

            Does anybody know where we can get additional battery packs for this device?

            By FallenarcDK March 29, 2016.

            Answers
            • Best 
              Answer

              Yes on this site or any others selling video game accessories. Usually $10

              By Ldouble88 January 18, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Plus Member
          • Question
            my controller is flashing green but when I take it out, it wont turn on. Then when I place it back on the charger station, it turns back to red. Can anyone help me?   (1 Answer)

            By CamRon August 11, 2017.

            Answers
            • Answer

              If it's flashing I would think it's not charging correctly. It should be a solid red when charging then a solid green when finished charging

              By Cindy August 12, 2017.

              • Verified Purchaser
              • My Best Buy® Member
          • Question
            Why is mine not turning green like it's supposed to?   (2 Answers)

            By Anonymous August 10, 2017.

            Answers
            • Answer

              Make sure you are pressing down on the charging dock area until you hear a click. That will turn the charging bay on. Look for a red light at the bottom to signal that the controller is charging.

              By Evie August 12, 2017.

              • Verified Purchaser
              • My Best Buy® Member

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