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RIG 800HD Wireless Dolby Atmos Gaming Headset for PC - Black-Front_Standard
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  • Q: Does this headset work wireless for XBox as well?  (2 Answers)

    By Anonymous 

    • AHello! Please note this version is for PC's only. If you would like to use the headset with both your PC and Xbox, we will recommend you to get the RIG 800LX version. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you have further questions.

      By PlantronicsRepresentative 

  • Q: Does the 800hd work for xbox one x or is it just for the pc  (2 Answers)

    By Bill 

    • ACan work for both

      By JayOne 

      • Verified PurchaserVerified Purchase
      • My Best Buy® Member
  • Q: How do I connect the headset to the Xbox 1  (2 Answers)

    By Compton 

    • AHello! Please note the RIG 800HD model is for PC's. If you would like to use a gaming headset with your Xbox we will recommend you to get the RIG 800HX or RIG 800LX model. Please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance.

      By PlantronicsRepresentative 

  • Q: Will these work on an HP laptop with windows ten for work purposes read email etc, not gaming?  (3 Answers)

    By jzang 

    • AHello! Yes, the RIG 800HD headset is compatible with PC's. The only thing we will recommend you is to make sure the headset is selected as your default device under your PC audio settings. Please don't hesitate to contact our Customer Care Team at 800-985-9815 if you require assistance or have further questions.

      By PlantronicsRepresentative 

  • Q: Purchased the RIG 800HD - Basic question - Can the headset be used while charging?  (3 Answers)

    By Ratt 

    • AHello! Yes, you can use the headset while charging, however, it is not something we recommend doing for safety reasons.Please feel free to reach out to our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you have further questions.

      By PlantronicsRepresentative 

    • AHello! We are sorry to hear that. Yes, the RIG 800HD model counts with an activation code for Dolby Atmos. If you just purchased the unit, the retailer should exchange it for you (depending on their return policy). If for some reason the retailer is not able to help you with this, we might be able to provide you with a new code. Please feel free to reach out to our Customer Care Team at 800-985-9815 if you require assistance.

      By PlantronicsRepresentative 

  • Q: how good is the sound quality for the mic  (2 Answers)

    By wolfhead123 

    • Best answerHi! Please note this model of headset counts with an adjustable noise-cancelling microphone to ensure your teammates hear you loud and clear. Please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance.

      By PlantronicsRepresentative 

  • Q: My headphone mic isn’t working all I can hear is static is it a way to fix it  (2 Answers)

    By Danny 

    • AI’d check your settings(audio manager) on windows. Perform test for hearing and mic. Also if you are running under optical check your connection

      By JayOne 

      • Verified PurchaserVerified Purchase
      • My Best Buy® Member
  • Q: So I have this headset and it doesn't work and I have tried to fix it but the quality of the sound gets worse  (1 Answer)

    By Ethan 

    • AHello Ethan! We are sorry to hear about your experience. If you are experiencing some audio issues with the headset, you may want to establish a new connection between the headset and the wireless adapter. To do so: 1) Unplug the wireless adapter from your gaming console and restart it (completely turn it off and back on). 2) Reconnect the adapter and press and hold down the linking button on your adapter until it starts flashing an alternative red and blue. 3) Once flashing red and blue please put your headset in pairing mode by pressing and holding the power switch towards the linking icon until it starts flashing red and blue as well. 4) Once the headset stops flashing and the LED light on the adapter is solid purple means they are successfully connected. You may also want to make sure the headset is properly set up under your PC's audio settings. Last but not least, we recommend testing the headset with a different PC to isolate the issue. If for some reason you still encounter the same issue, then it means the headset has an actual problem and it is best to replace it. Remember this unit counts with a limited warranty since the first day of purchase, and if you need a replacement you can click on the following link for further instructions: https://bit.ly/2N637EC. Our intention is to provide the highest quality products to our customers and we thank you for bringing this issue to our attention. Please feel free to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance!

      By PlantronicsRepresentative 

  • Q: Is the wireless function compatible with cell phones. (I'd assume so but want to make sure before purchasing)  (2 Answers)

    By Kerb 

    • ANo it does not work with cellphones. The wireless functionality only works with the USB dongle. The headphones are not Bluetooth capable.

      By needmoarhardware 

      • Verified PurchaserVerified Purchase
      • My Best Buy® Member

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