Questions & Answers

21 Questions & 91 Answers
1-10 of 21 Questions

OR

  • Question
    I am interested in the home security kit. The specifications indicate that the cameras are hard wired. What type of wiring is it? Does it plug into a regular outlet? I have outlets at the top of my house for Christmas lights.   (5 Answers)

    By TXCPA May 26, 2017.

    Answers
    • Best 
      Answer

      Not hard wired, they have batteries or you can buy the solar panels to keep them charged

      By cw23 June 29, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Good morning, is this the wireless ring doorbell camera? Battery powered.   (10 Answers)

    By Anonymous January 22, 2017.

    Closed to new Answers

    Answers
    • Best 
      Answer

      it is battery powered or can be hard wired to existing doorbell wiring

      By jp21 January 28, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    What is the range for the cameras to reach. I have a metal house with internet in it, but want to monitor my gate 100" away. I also would like one in my barn about 150" away. Will these cameras work for this application.   (5 Answers)

    By Bdbill April 11, 2017.

    Answers
    • Best 
      Answer

      You will need an extender. They range is low I would say 25 maybe 30 ft if your router lines up properly

      By Tortuga May 20, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Can two phones can have acces to the ring videos , for example me and my husband can see if somebody comes around ?   (3 Answers)

    By Dani March 15, 2017.

    Answers
    • Best 
      Answer

      Absolutely. One person will be the primary account holder and administrator of the account, using their email address as their login. Multiple users can then be invited to share access to view footage, answer the front door, answer motion alerts and see live views from their own phones using their own personal sign on. We have a total of three people in my household that access our system set up. Works great!

      By Gaia March 26, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    Do I have to pay for all three camera's on the cloud? Can I just have one record?   (5 Answers)

    By curious February 9, 2017.

    Answers
    • Best 
      Answer

      you can just have one record it 30.00 a year are 3.00 month for each camera

      By lola February 9, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Must I have access to and use the iCloud in order to receive alerts, or can I tell my wifi system to contact me on its own? Does the system require any monthly or annual fees or charges to access the devices with my computer or smartphone?   (3 Answers)

    By lawyerbutt August 20, 2017.

    Answers
    • Best 
      Answer

      No subscription needed to view live video, receive motion or doorbell alerts, or answer doorbells. Subscription is only for you to view recorded video history when devices detect motion.

      By mythx88 September 19, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Plus Member
  • Question
    What kit will is capable of 8 cameras, HD 1080, color, mix of exterior/interior (w/audio if possible) wired with cable that carries signal and powers camera all in one. Hi quality night vision with viewing distance of at least 30'   (1 Answer)

    By Thirteen2 July 25, 2017.

    Answers
    • Best 
      Answer

      The Floodlight Camera and Ring Pro feature1080 HD. All feature color during the daytime, while our Ring Pro shows night vision in black in white. For interior purposes, we would recommend the Stick Up Cam. All of our camera feature two-way audio. We would suggest the Floodlight camera for the best night vision and it is capable of 30' vision day or night. Please contact me with any additional questions or inquiries about possible devices at marynell@ring.com. Thank you, Mary Nell J., Neighbor Satisfaction Specialist

      By Ring July 25, 2017.

      • Brand Representative
  • Question
    Are batteries replaceable or do you have charge the units on a PC   (5 Answers)

    By mikesr July 21, 2017.

    Answers
    • Best 
      Answer

      Charge the units on a pc (or any port)

      By Tina661 August 17, 2017.

    • Question
      Will the door bell record when people approaches the door or it only record when people rings the bell? Does each of camera need an USB? And USB need to hook up onto a computer? Thanks   (5 Answers)

      By DoorBell July 20, 2017.

      Answers
      • Best 
        Answer

        It will record based on motion settings and send notifications to your phone. You don't ever hook it up to a computer. The doorbell would connected to existing doorbell wires to charge, the other cameras are battery powered, but you can use solar panels to keep them charged.

        By savinte July 21, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      How often do you charge the units   (5 Answers)

      By Mike July 20, 2017.

      Answers
      • Best 
        Answer

        I've had mine about a week, and still at 98 percent so I'm guessing it would depend on how often the devices go off and how often you live view from them, but likely every 2-3 months is what I'm guessing

        By Tina661 August 17, 2017.

      Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions