Questions & Answers

Q: QuestionCan I use this camera both indoors and outdoors?

• A:Answer Yes, this camera is suitable for both indoor and outdoor use.

Q: QuestionDoes this camera have night vision?

• A:Answer Yes, this camera has color night vision.

Q: QuestionIs it possible to talk to someone through this camera?

• A:Answer Yes, you can talk to guests anytime with the two-way talk feature.

Q: QuestionDoes this camera connect to Wi-Fi?

• A:Answer Yes, this camera connects to your Wi-Fi network.

Q: QuestionDoes this camera require batteries to operate?

• A:Answer Yes, this camera is battery-powered and uses a quick release battery pack.

Q: QuestionDoes this camera have a siren alarm?

• A:Answer Yes, this camera has a siren alarm to deter unwanted intrusions.

Q: QuestionDoes this camera require a wire for power?

This question was asked about the related product: Ring - Spotlight Cam Plus Outdoor/Indoor Wireless 1080p Battery Surveillance Camera - White

• A:Answer No, this camera is powered by a quick release battery pack.

Q: QuestionCan I use this camera indoors?

This question was asked about the related product: Ring - Spotlight Cam Plus Outdoor/Indoor Wireless 1080p Battery Surveillance Camera - White

• A:Answer Yes, this camera can be used both indoors and outdoors.

Q: QuestionCan I receive alerts from this camera?

This question was asked about the related product: Ring - Spotlight Cam Plus Outdoor/Indoor Wireless 1080p Battery Surveillance Camera - White

• A:Answer Yes, you can get real-time notifications when motion is detected.

Q: QuestionDoes this camera have night vision?

This question was asked about the related product: Ring - Spotlight Cam Plus Outdoor/Indoor Wireless 1080p Battery Surveillance Camera - White

• A:Answer Yes, this camera has color night vision.

Q: QuestionWhat is the video resolution of this camera?

This question was asked about the related product: Ring - Spotlight Cam Plus Outdoor/Indoor Wireless 1080p Battery Surveillance Camera - White

• A:Answer The video resolution of this camera is full HD 1080p.

Q: QuestionCan I talk to visitors through this camera?

This question was asked about the related product: Ring - Spotlight Cam Plus Outdoor/Indoor Wireless 1080p Battery Surveillance Camera - White

• A:Answer Yes, you can talk to visitors anytime with two-way talk.

Q: QuestionDoes this camera have a siren alarm?

This question was asked about the related product: Ring - Spotlight Cam Plus Outdoor/Indoor Wireless 1080p Battery Surveillance Camera - White

• A:Answer Yes, this camera has a siren alarm for preventing unwanted intrusions.

Q: QuestionCan you hardwire a battery Spotlight Cam Plus Battery powered unit to make it electric? Someone told me you could open the Spotlight Cam & there are 2 connections points in the unit to connect wires.

Asked 3 years ago by PMRB.

This question was asked about the related product: Ring - Spotlight Cam Plus Outdoor/Indoor Wireless 1080p Battery Surveillance Camera - White

• A:Answer Hi SRWSLV. Good question. Yes, the Ring Spotlight Camera Plus Battery device offers multiple power options. It uses a rechargeable battery pack (one included; holds up to two). It can also be powered with an optional Ring Solar Panel, a Ring Plug-in Adapter, or a Ring Hardwired Kit (all sold separately). Visit our support center for additional details. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

  Answered 3 years ago by Ring

  
  Helpful (13)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Question1. Can the spotlight feature be turned off so that it does NOT light up the area at night? 2. Does this have a night-vision mode that does not need a spotlight to light up to see?

Asked 1 year ago by RogerL.

This question was asked about the related product: Ring - Spotlight Cam Plus Outdoor/Indoor Wireless 1080p Battery Surveillance Camera - White

• A:Answer Hi HomeBuyer. Good question. The Light Settings in the Ring app let you control when your spotlight comes on. You can toggle off motion-activated lights if you do not want the spotlight to come on, even at night. The Ring Spotlight Cam Plus offers color night vision. Color Night Vision adds color to video in low light for improved clarity and motion detection. With the feature turned off, your Ring device will show video captured at night in black and white. Visit our support center for more information. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

  Answered 1 year ago by Ring

  
  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow often does battery need charge?

Asked 3 years ago by FrankL.

This question was asked about the related product: Ring - Spotlight Cam Plus Outdoor/Indoor Wireless 1080p Battery Surveillance Camera - White

• A:Answer Hi FrankL. Great question! Batteries in Ring devices are designed to go months between charges under normal conditions. However, real battery life is dependent on a number of factors, such as local weather, the number of events captured, and the frequency of activation. You only need one battery for your Spotlight Cam to work properly. However, if you want extended battery life or don't want to experience any downtime charging the battery, a second battery is available for purchase. Learn more here: https://support.ring.com/hc/en-us/articles/115003325043-Charging-Your-Ring-Spotlight-Cam-Battery. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/. All the best, Nicole from Ring.

  Answered 3 years ago by Ring

  
  Helpful (5)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionWill the Ring Spotlight camera pivot on its mount so I can get a larger view than a fixed stationary camera?

Asked 2 years ago by JRobC2.

This question was asked about the related product: Ring - Spotlight Cam Plus Outdoor/Indoor Wireless 1080p Battery Surveillance Camera - White

• A:Answer You can turn it so you get different views. However, it had a setting on it for a wider view. Hope this helps. We get a great eide biew.

  Answered 2 years ago by AnonymousVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs this camera compatible with 1st generation solar panels.

Asked 2 years ago by Bevo.

• A:Answer Hi Bevo. Good question. Yes, you can purchase an adapter to connect your current Ring barrel-plug solar panel to a new USB-C security camera. The Ring barrel plug to USB-C adapter works with Solar Panel (barrel plug), Super Solar Panel (barrel plug), Stick Up Cam Pro, Spotlight Cam Plus, and Spotlight Cam Pro. We invite you to reach out to our Community if any additional information is needed regarding your question. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. All the best, Nicole from Ring.

  Answered 2 years ago by Ring

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill it pick up on your front and back

Asked 2 years ago by Anonymous.

This question was asked about the related product: Ring - Spotlight Cam Plus Outdoor/Indoor Wireless 1080p Battery Surveillance Camera - White

• A:Answer Not sure what the customer is asking. We have 5 Ring Spotlight Cameras located near access points (e.g. front door, side gate, rear door) and they pick up any activity within the set up zone. They provide us with a good feeling of security and protection. Hope this helps.

  Answered 2 years ago by JosephZVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)