Questions & Answers

1-7 of 7 Questions
  • Question
    What does the 100,00 guarantee mean   (5 Answers)

    We bought a rocket fish surge protector and are wondering what the 100,000 guarantee means?

    By Anonymous July 26, 2015.

    Answers
    • Best 
      Answer

      The Guarantee information can be found in the following Document : http://www.rocketfishproducts.com/cms/documents/warranty/RF-HTS100_RF-HTS105_RF-HTS110_RF-HTS115_RF-HTS120_RF-HTS125_RF-HTS130_RF-HTS205_RF-HTS210_RF-HTS1215_RF-HTS1415_RF-HTS1615_RF-HTS2715_RF-HTS2815_warranty_EN.pdf

      By RocketfishCustomerSupport July 29, 2015.

      • Brand Representative
  • Question
    Is it available in white, which would enhance its usability?   (4 Answers)

    By Mark February 19, 2017.

    Answers
    • Answer

      I have only seen this product of Rocket Fish in black; however, it is worth investing in!!

      By MrsLo3 September 9, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    The directions say not to use if 30' of wire does not exist from outlet to service panel. My installation does not comply. Can I put a 30' extension cord with ground wire included between the outlet and the surge protector to satisfy this requirement?   (2 Answers)

    By Observer November 22, 2016.

    Answers
    • Answer

      Never use a longer extension cord than you need. I do not know why a medium duty grounded extension cord would not suffice.

      By Phil August 26, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Does this surge protector also serve as a converter? For example, I already have baught one of these, but can I take it to Europe & it be a converter as well?   (5 Answers)

    By G May 26, 2016.

    Answers
    • Answer

      Not to my knowledge.

      By slick September 24, 2016.

    • Question
      How many amps in total and for each of the two USB ports?   (5 Answers)

      By Anonymous February 15, 2016.

      Answers
      • Best 
        Answer

        The USB ports will output a total of 2.1 amps. If you output 1 amp to one of the ports. The other port will draw 1.1 amps.

        By RocketfishCustomerSupport February 16, 2016.

        • Brand Representative
    • Question
      Does this product require a special installation, or does it plug into the existing wall outlet?   (10 Answers)

      By VS3 January 14, 2016.

      Answers
      • Answer

        No special connection just plugs into existing wall outlet

        By Gonzolean June 10, 2016.

      • Question
        Good for 220V?   (8 Answers)

        Can I use the Rocketfish™ - 4-Outlet Surge Protector - Black with a 220V outlet?

        By Joe August 14, 2015.

        Answers

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