Questions & Answers

1-10 of 251 Questions
  • Question
    Do you recommend anyone to install wall mount   (6 Answers)

    In walpole, ma the dedham ma area

    By Anonymous February 1, 2015.

    Answers
    • Best 
      Answer

      We asked Best Buy to send out one of their guys to mount it. The guy who came had mounted so many before ours that he knew exactly how to do the job and was very good at asking us where on the wall we wanted it, how high, etc. He also knew how high most people mount our size TV when viewing from regular size chairs or sofas. Very professional and definitely worth the cost.

      By Ellis March 5, 2015.

    • Question
      Rocketfish 32-70" tv mount centering?   (4 Answers)

      Will TV move side to side after its hanging? I want it centered on my wall, but due to location of studs my mount cannot be centered, can i hang my TV then slide it to have the actual tv centered on wall despite having the mount off center?? help please! :)

      By Benji December 6, 2013.

      Answers
      • Best 
        Answer

        I had the same problem. You have to use the Studs or your TV will end up on the floor. You can move the TV side to side on the mount. You have about 6" on each side to move.

        By Hottpepper December 7, 2013.

      • Question
        What is the tilt degree range?   (8 Answers)

        By Rinky December 7, 2015.

        Answers
        • Best 
          Answer

          I believe up to 10 degrees which was perfect for our 65" Samsung curve mounted above our fireplace

          By MNgirl January 6, 2016.

        • Question
          Can This Be Mounted On A Plaster Wall?   (4 Answers)

          My home was built in the 1940's, thus all of the walls in my home are plaster, including the ceiling. Thus there are no "Studs" as found in walls made with sheet rock. Has anyone ever mounted a stand to a plaster wall with a LG 42LB6300 HDTV (42') with an approximate weight of 26 lbs? Is there additional hardware I would need to purchase such as "anchors" and if yes...what kind do you recommend?

          By ~StillinSaigon~ November 27, 2014.

          Answers
          • Best 
            Answer

            Plaster walls also have studs. The studs will be more difficult to find. On top of the studs you will have lath, which are horizontally mounted boards with some space between them. You might be able to use anchors but I recommend finding the studs. Here is how I find studs: first I knock on the wall and note the tone. The pitch is higher for where the stud is located and you have less of an echo. My method is better than any kind of stud finder. Once you think you have located a stud, use a small 1/16 inch to 1/8 drill and drill into the wall about every half inch until you hit a stud. Plaster and drywall repairs very easily. use anchors and you will only need one large lag bolt going into a stud, it should hold very well.

            By NotSure December 31, 2014.

          • Question
            Does this mount work for Samsung 65" TV (UN65F8000)?   (3 Answers)

            By Anonymous January 8, 2014.

            Answers
            • Best 
              Answer

              This what we used the mount for and worked fine. As the mounts were not adjustable and the studs were not set up to be centered on both the wall/tv, we added cross beams to the studs and mounted to the cross beams. Worked great and I know it's not going to come down.

              By flet January 21, 2014.

            • Question
              i was wondering if this will hold a samsung tv?   (5 Answers)

              By Anonymous August 15, 2010.

              Answers
              • Best 
                Answer

                Yes it will hold a Samsung. I have a 65" Samsung Smart TV and it holds perfectly. Holds up to 120lbs and up to a 70" tv

                By BIOYA November 7, 2014.

              • Question
                Hello - will this fit the Samsung TV, Model UN70KU6300. It is 70 inches, not sure if it's too big. Thanks!   (5 Answers)

                By UN70KU6300 November 14, 2016.

                Answers
                • Best 
                  Answer

                  It should still work since it's within the size parameters.

                  By Stephanie December 27, 2016.

                  • Verified Purchaser
                  • My Best Buy® Elite Plus Member
              • Question
                Do i need spacers for my samsung un60f7100 TV?   (4 Answers)

                Do i need put spacers when mounting my samsung un60f7100 TV? The TV has a flat back but has a 1/2 inch indent where you tighten the scews for the rails/ arms. Thanks

                By Anonymous January 25, 2014.

                Answers
                • Best 
                  Answer

                  All spacers and screws are part of the package. Installation instructions are easy to understand

                  By gritrfw April 8, 2016.

                • Question
                  Can the bracket be mounted in an offset position (not centered over wall studs) and still be strong enough? My TV would then be centered on the wall.   (2 Answers)

                  By Anonymous December 23, 2010.

                  Answers
                  • Best 
                    Answer

                    I had this same situation. I mounted the bracket into the 16 inch center studs and then slid the portion attached to the TV to center it. No problems, very sturdy, my TV weighs 50 lbs. I had also asked the Geek Squad about this and they assured me it would be fine.

                    By rhon2 February 4, 2011.

                  • Question
                    Compatible with Samsung UN65H6350 ??   (7 Answers)

                    Salesman at BestBuy said it would fit. However, BestBuy.com doesn't offer it as a recommended accessory. I feel like an idiot asking this question, as it is under 70" and under 130lbs. But need to make sure. Thanks all. weights 56.2lbs 65 inch tv.

                    By Nick November 12, 2014.

                    Answers
                    • Best 
                      Answer

                      I used it to hang the same TV, just a bit smaller. I hung the 60" with it and it works fine. It was easy to install with two people also. Only suggestion is to make sure all your cables are connected to the TV first, before you hang it, because even though it tilts, it's barely enough to reach a hand behind the TV to make any connection changes.

                      By JoeZ November 17, 2014.

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