Questions & Answers

1-10 of 67 Questions
  • Question
    Microwave depth?   (7 Answers)

    The items specs list a depth of 18.6. With a standard 12 inch upper cabinet, does this item stick out noticeably? If current MW (15.5depth) would be replaced with this item, the additional overhang would be about 3 inches , does anyone think that it gets in the way while using the stove or accessing adjoining upper cabinets?

    By Pat December 7, 2015.

    Answers
    • Best 
      Answer

      Hi Pat, Please note that the 18.6" depth includes the handle. The depth of the MC17J8000CS without the handle is about 16". Thanks for your interest, Ms. Samsung

      By Anonymous December 8, 2015.

      • Samsung Representative
  • Question
    Does this come with the mounting brackets??   (9 Answers)

    By Angela September 29, 2015.

    Answers
    • Best 
      Answer

      It comes with the hanging bracket, lag bolts, toggle bolts, and the bolts to hang from top cabinet. Plus the template

      By LostInSuburbia December 11, 2015.

    • Question
      Does it have the slim fry heating coil   (5 Answers)

      Does it come with the slim fry heating element in it or is that an extra option

      By Anonymous November 16, 2015.

      Answers
      • Best 
        Answer

        Yes this model has the slim fry option and it works great!

        By ChickenNick December 4, 2015.

      • Question
        Does this microw wave support recirculating non-vented ductless?   (5 Answers)

        Answers
        • Best 
          Answer

          Yes Top vent, back vent, of recirculating. The microwave actually comes set up for recirculate from the factory so it should be easy to install

          By LostInSuburbia December 11, 2015.

        • Question
          This microwave cooks like a convection oven and microwave all in one? So you can traditional - convection bake and then have microwave ability in same unit? Thank you   (3 Answers)

          Answers
          • Best 
            Answer

            Hello there! This unit has the flexibility to microwave, bake, broil and roast - all from one appliance. With the combination of convection cooking and microwave heating, food cooks faster and more evenly than traditional microwaves. ^Cole

            By MrSamsung July 1, 2016.

            • Samsung Representative
        • Question
          what is the width and height   (1 Answer)

          By Anonymous December 18, 2016.

          Answers
          • Best 
            Answer

            The dimensions of the product are 18.6 inches D x 29.9 inches W x 16.9 inches H.

            By CommunityAnswer December 18, 2016.

          • Question
            When you use the convection setting how big of a pan will it hold?   (2 Answers)

            I have a friend with a convection microwave and when she went to use it for the first time realized you have to use the turntable even on the convection mode which really limits the size of baking pan you can use.

            By Anonymous January 6, 2016.

            Answers
            • Best 
              Answer

              All you have to do is remove the turn table and turn off the rotation feature.You can place any panin the unit and it will cook well.

              By rlino123 April 8, 2016.

            • Question
              What type of cooking pots/pans bake ware is best to use?   (1 Answer)

              Answers
              • Best 
                Answer

                I was told to use cookware that you would use in a full oven for convection mode, and microwave safe cookware for microwave settings, e.g., no metal for microwave mode, no plastic for convection mode. The manual goes into some detail about this.

                By Julianne March 20, 2017.

              • Question
                Can you broil and/or toast inthis oven?   (5 Answers)

                Can you broil and/or toast in this oven?

                By Anonymous February 26, 2016.

                Answers
                • Best 
                  Answer

                  There is no toast feature. There is a broiler feature but it's foolishly labelled "brown", so you don't realize it's there at first.

                  By j4bs4209333 April 11, 2016.

                • Question
                  what size lamp base for the cooktop lighting   (3 Answers)

                  I need to know what size bulb base for the cooktop lighting? Is it mini, candelabra, intermediate, medium?

                  By djf864 January 11, 2016.

                  Answers
                  • Best 
                    Answer

                    Hi Djf864, The replacement cook top lamp for the MC17J8000CS is a 40W incandescent bulb for appliances with a candelabra base. I would suggest removing the lamp and bringing it to the store with you to ensure you're selecting the correct replacement bulb, or call 800-SAMSUNG to speak with an agent who will be happy to help. - Ms. Samsung

                    By Anonymous January 11, 2016.

                    • Samsung Representative

                Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions