Questions & Answers

52 Questions & 127 Answers
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  • Question
    Can this microwave be installed with an external vent?   (5 Answers)

    By Anonymous October 12, 2015.

    Answers
    • Best 
      Answer

      Yes, the ME21H706MQG can be installed to vent externally through the top or back of the unit, or filtered air can be recirculated into the room through the hidden vent in front. Thanks for your interest, Ms. Samsung

      By Anonymous October 14, 2015.

      • Samsung Representative
  • Question
    Why would I care for Sensor Cooking?   (2 Answers)

    By Elmer May 5, 2016.

    Answers
    • Best 
      Answer

      Because the sensor cooking, gets it exactly right, I find that I love that feature, no guesswork. The microwave truly does sense what you are cooking, and knows how long to cook the food at the right time. The dinner plate option is one I use quite often, I want my food HOT, and this feature gives me exactly that hot food. Another one is the veggies Sensor, which the microwave gets right all the time, I love using the veggie's feature. Popcorn you ask, this microwave gave me fluffy maybe 5 kernel's in the whole bag of popcorn which I find remarkable. My previous microwave gave me tons of kernel's which I hated. You will love the Sensor Cooking, why not give it a try.

      By pickyshopper1 June 23, 2016.

    • Question
      cooktop light   (11 Answers)

      Feeling pretty stupid right now, can't figure out how to turn on the cooktop light. There is no obvious "light" button/icon and user Manuel only notes that there is a cooktop light with high/low/off options but not where that button might be located.

      By kpng November 7, 2015.

      Closed to new Answers

      Answers
      • Best 
        Answer

        It's not labeled, but press bottom left area for light and/or venting. Multiple settings!

        By CoatesvilleGeorge March 18, 2016.

      • Question
        Where can i get the installation kit for the samsung microwave model # ME 21H706MQS   (5 Answers)

        By Anonymous December 28, 2014.

        Answers
        • Best 
          Answer

          Brackets are included in the box contrary to description

          By Flyer January 29, 2016.

        • Question
          What is the purpose of the metal rack?   (5 Answers)

          By Anonymous March 27, 2015.

          Answers
          • Best 
            Answer

            Thanks for your question. The metal rack allows you to heat multiple dishes at once in your ME21H706MQS. - Ms. Samsung

            By Anonymous March 31, 2015.

            • Samsung Representative
        • Question
          Can I keep the metal shelf in the microwave at all time?   (9 Answers)

          The microwave came with a metal shelf- can this microwave work at all settings with the shelf in the microwave?

          By Roz December 31, 2014.

          Answers
          • Best 
            Answer

            It's fine to leave the chrome rack installed in the ME21H706MQS at most times, though I'd suggest removing it when popping popcorn to prevent the bag from expanding and moving the rack out of position. Thanks for your interest, Ms. Samsung

            By Anonymous January 2, 2015.

            • Samsung Representative
        • Question
          can you use this microwave as a countertop microwave?   (5 Answers)

          By lil28indian April 11, 2016.

          Answers
          • Best 
            Answer

            Unit is 30 inches wide as compared to a large table unit of 22 inches wide and door is also 30 inches wide compares to 17 inch door. But yes it comes with built in feet for countertop

            By Dave November 16, 2016.

            • Verified Purchaser
            • My Best Buy® Elite Plus Member
        • Question
          is this microwave hard wired or does it have a cord   (10 Answers)

          By Anonymous December 5, 2015.

          Closed to new Answers

          Answers
        • Question
          Rear Wall Instalation Template   (5 Answers)

          My product did not include a rear wall template in the installation literature. Is it really needed? Can I just install the mounting bracket so many inches down from the bottom of the cupboard? I contacted Samsung. they wanted me to mail a copy of my receipt and all kinds of stuff and wait 14 days. really, for a $ .02 sheet of paper?

          By WWGUY August 10, 2015.

          Answers
          • Best 
            Answer

            yes, you can mount it but it should align with the bottom of your cabinets..it needs to be so many inches above the stove for safety reasons...make sure you use the mounting bracket/hardware and also screw it into the bottom of your cabinet for stability. you can get a free manual on line and probably a template as well.

            By selectiveshopper August 19, 2015.

          • Question
            is this microwave smudge free?   (0 Answers)

            By phil June 27, 2017.

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