Questions & Answers

1-10 of 64 Questions
  • Question
    I have read that this model is noisey..I like this unit a lot, but can not have noise in my home. Please let me know? thank you   (8 Answers)

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    • Best 
      Answer

      Mine is absolutely quiet. Only noise was first day when new ice cubes were filling the empty unit. No noise since.

      By DarbyF March 18, 2016.

    • Question
      How do I know if finish is smudge proof?   (4 Answers)

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      • Best 
        Answer

        The RF23HCEDBSR has a real stainless steel finish that is not fingerprint or smudgeproof. There are, however, a number of products available specifically designed to clean real stainless steel. Simply follow the instructions on the package. Another option is to apply a small amount of baby oil to the stainless finish using a clean, dry, lint-free cloth. This will not only clean the stainless steel, but can help prevent fingerprints from recurring. Thanks for your question, Ms. Samsung

        By Anonymous January 28, 2015.

        • Samsung Representative
    • Question
      Display panel   (2 Answers)

      What does OF on left side next to "energy Saver" & OF on right side next to "lighting" mean & how to change it

      By Kim July 29, 2015.

      Answers
      • Best 
        Answer

        It sounds like your fridge is in Demo mode. Try pressing and holding the top 2 left buttons (Freezer and Alarm) for about 5 seconds until you hear a chime and it no longer says "OFF"

        By ReviewedIt February 20, 2016.

      • Question
        How do you remove the ice bucket in this model?   (4 Answers)

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        • Best 
          Answer

          Pull UP and OUT on ice bin front...it will slide out. Kinda funky with no where to grab. Didn't want to stick my fingers in the grinding exit hole. Just grab hold of the whole face.

          By PV2015 October 15, 2015.

        • Question
          Does the 22.5 Cu. Ft measurement take into account the lost space due to the ice maker and thru-the door apparatus?   (2 Answers)

          Answers
          • Best 
            Answer

            Hi Mike, The capacity of the RF23HCEDBSR is determined per Energy Star's measurement standards which, as of last September, are based on actual usable space without the ice maker. The ice chute would also not be included in "usable space". Thanks for your interest, Ms. Samsung

            By Anonymous June 3, 2015.

            • Samsung Representative
        • Question
          The specs call this the 22.5 cu ft refrigerator with 6.7 cu ft freezer. Does this mean the refrigerator is 22.5 cu ft or is it 15.7 cu ft?   (3 Answers)

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          • Best 
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            The total storage capacity of the RF23HCEDBS Counter Depth French Door is 22.5 cubic feet, including 15.7 cubic feet of fresh food storage in the Refrigerator and 6.8 cubic feet in the Freezer for frozen items. Thanks for your interest, Ms. Samsung

            By Anonymous March 26, 2015.

            • Samsung Representative
        • Question
          What is the width of this unit   (2 Answers)

          Answers
          • Best 
            Answer

            The width is 35.75 inches.

            By CommunityAnswer January 5, 2016.

          • Question
            temperature of water dispensed   (8 Answers)

            when the filtered water is dispensed, it is cold or chilled or room temp?

            By floss September 10, 2015.

            Answers
            • Best 
              Answer

              Hi Floss, The RF23HCEDBSR has a water reservoir in the Refrigerator that holds approximately 1-2 liters of water. If it sits there filled for long enough it will chill to the temperature inside the Refrigerator. As water is dispensed, a new supply is drawn in, which will cause the average temperature of the water in the reservoir to be somewhere between your tap water temperature and the Refrigerator temperature. Thanks for the question, Ms. Samsung

              By Anonymous September 11, 2015.

              • Samsung Representative
          • Question
            My space is 24 inches deep and 69 inches high. What is the length of the hinge? Will the hinge hit the top of the space before the fridge is fully in?   (3 Answers)

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            • Best 
              Answer

              Hi Manlius Mike, The RF23HCEDBSR is 68-7/8" tall without the hinge cover and 70" with it, and Samsung recommends leaving at least an inch above the unit (not counting the hinge cover) for circulation and ease of movement. I don't have the specific dimension for the length of the hinge cover, but if the space is 69" high and 24" deep, then it's likely the hinge cover will make contact, and, unfortunately, the available space would not provide the recommended clearance for air circulation. Perhaps you'd like to consider the RF220NCTASR which offers nearly 22 cubic feet of storage in a shorter and narrower frame; the dimensions are 29-3/4" wide by 66-3/4" with hinges by 33-7/8" deep with the doors but without the handles. The case depth is 30-1/2" and the depth with handles is 36-3/8". Thanks for your consideration! Ms. Samsung

              By Anonymous July 20, 2015.

              • Samsung Representative
          • Question
            Inside depth of refrigerator shelves   (2 Answers)

            What is the inside measurement, from front to back, on the refrigerator shelves?

            By Vicki May 20, 2015.

            Answers
            • Best 
              Answer

              The Refrigerator shelves in the RF23HCEDBSR are approximately 13-3/4" deep. - Ms. Samsung

              By Anonymous May 21, 2015.

              • Samsung Representative

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