Questions & Answers

Q: QuestionWill this refrigerator fit in a 36" opening? It says that it will fit a 36" opening in the installation documents, but it also says that to leave 3/8" clearance on each side, and the total width of the refrigerator is 35-7/8". Which is correct?

Asked 4 years ago by Kate.

• A:Answer I put mine in a 36" space it is very tight. I think they want more space for airflow but i have an opening on the top and it is 2" from The back wall.

  Answered 3 years ago by MolomewVerified Purchase

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Q: QuestionCan you adjust the hinge to limit the swing of the door? Our current fridge opens to far and bangs into the cabinet next to it. Do any refrigerators have this feature?

Asked 4 years ago by FASTFRED.

• A:Answer Thanks for asking, FASTFRED! This model does not have an option to adjust how wide the doors open. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: Questiondimensions w x h please

Asked 4 years ago by marky.

• A:Answer 35- 7/8" wide and 69" high. It works perfectly in a 36" wide fridge opening.

  Answered 4 years ago by DsnynutVerified Purchase

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Q: QuestionIf I do not connect to a water line, will the fridge still dispense ice if I manually load the tray with ice?

Asked 4 years ago by George.

• A:Answer I don't think you can easily get to the tray to fill it. That is probably not a good plan.

  Answered 4 years ago by Ronald

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Q: QuestionCan you get it without the dispenser on door?

Asked 4 years ago by Billy.

• A:Answer Not the same model. There are other models I think.

  Answered 4 years ago by SamsungFridgeVerified Purchase

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Q: QuestionWhat color are the side panels of the refrigerator?

Asked 4 years ago by Cathy.

• A:Answer Light Grey

  Answered 4 years ago by PSKTVerified Purchase

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Q: Questionis this finer print resistant

Asked 5 years ago by Sue.

• A:Answer Thanks for asking, Sue! This model is not listed as fingerprint resistant. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionWhen the ice maker dispenses ice it comes out crushed when it is on cube setting and half goes on the floor rather than the glass. It does not dispense cubes at all. Is there a setting to try to fix this problem.

Asked 5 years ago by Chris.

• A:Answer Mine comes cubed and crushed both. But yeah falls down often. I ended putting a rug on the floor.

  Answered 4 years ago by SamsungFridgeVerified Purchase

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Q: QuestionIs there a night light for the water dispenser?

Asked 5 years ago by Kak.

• A:Answer No

  Answered 5 years ago by IboughtthisfridgeVerified Purchase

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Q: QuestionWhat model water filter does the 22cuft side by side frig use? I've read Haf-Cin but seeing 2 different versions and under specs my frig model # isn't listed. Please help.

Asked 5 years ago by JHEY.

• A:Answer Great news, JHEY! I've found the water filter that is compatible with this refrigerator. Here is a direct link: https://bit.ly/34hB13g. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: Questiondo you remove the old refrigerator?

Asked 5 years ago by Anonymous.

• A:Answer Yes, they do for a small fee and it is worth it.

  Answered 5 years ago by SeaWitch

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Q: QuestionWhat is the proper way to remove the warranty sticker on front of refrigerator without damaging surface?

Asked 5 years ago by crickett.

• A:Answer The answer I received from Samsung was not helpful, but I figured it out. Simply peal off sticker and apply small amount of GooGone to remove adhesive, Using mild soap remove any residue and dry with soft cloth.

  Answered 5 years ago by ctrickett

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Q: QuestionGot our new fridge 6 hours ago and we are very disappointed by the constant humming noise it makes; noise stops when we open doors. Not at all what we expected. Why is it noisy? noisier than the 15 years old fridge we replaced!

Asked 5 years ago by Charles.

• A:Answer It could be a setting that is wrong. Ours is very quiet. You should call the customer service number listed in the owners manual. They have been very helpful. I found most issues are covered in the manual.

  Answered 5 years ago by LADesignGuyVerified Purchase

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Q: QuestionWhat are the outside dimensions...Width, Depth, Height? Could not find this info easily.

Asked 5 years ago by Joan.

Q: QuestionWe have a custom kitchen cabinet layout where the refrigerator is enclosed ny cabinets. Which Samsung units are built for enclosed cabinets? I bought a kitchen aid about 15 months ago and it was not built for enclosed . No one told me. About to dump it.

Asked 5 years ago by Pcola.

• A:Answer Hi Pcola! For most Samsung refrigerators, we only require 2 inches of space on all sides and back to allow for proper ventilation. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionAfter a power outage, our fridge is no longer working. We need assistance ASAP!

Asked 5 years ago by Jon.

• A:Answer Hi there, I see you are experiencing issues with your Samsung Refrigerator not having power after a power outage. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513) Please reference ticket number 1142577889. We thank you for being a part of the Samsung family. ^Brad

  Answered 5 years ago by Samsung

  
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Q: QuestionDo you need waterline to make ice and is it compatible without using a waterline so the freezer to get colder?

Asked 5 years ago by ChicagoWindy.

• A:Answer Hi there, I can answer this question for you. The unit does need a water line for the ice maker to work. You can turn the ice maker off and on depending when you need it. Thank you for choosing Samsung. ^Brad

  Answered 5 years ago by Samsung

  
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Q: QuestionI have only had my refrigerator for a few days and thus far I love it. How do you cut off the icemaker?

Asked 5 years ago by Kit1.

• A:Answer Hi there, I can help with that. Simply press ICE MAKER on your control panel. Thank you for choosing Samsung. ^Brad

  Answered 5 years ago by Samsung

  
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Q: QuestionWhat are the height, width and depth of this refrigerator?

Asked 5 years ago by Elaine.

• A:Answer Do not depend on Samsung's Depth Measurement if you have a tight fit. They give the same measurements with and without the handle (which are technically correct at 28 5/8ths ) BUT... the ice maker sticks out an inch adding to the depth which they do not reflect or mention anywhere. So my opening was 29 inches and the delivery guys could not bring it to the basement until I dismantled the trim on the doorway.

  Answered 5 years ago by George

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