Questions & Answers

1-10 of 71 Questions
  • Question
    How noisy is this fridge?   (9 Answers)

    We are considering purchasing this fridge. Several reviews claim it is very loud/noisy either right from the beginning or after one year in use. Please let us know your thoughts. Thanks!

    By Roger February 4, 2015.

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      Answer

      We noticed those reviews, too. We have had our fridge now for 1-1/2 months and, while the noises are a little different than our other fridge, I would say it's actually quieter when it runs than our 12-year-old Whirlpool. The noises we notice: the ice dropping, a few "pops" here and there, a low whirring. All are now and then (when cooling or defrosting?) and none are a nuisance--mostly, it's perfectly quiet, no noise at all. The instructions are clear that once in place, the fridge must not rest on the front wheels but on the leveling legs which are turned down by hand. I understand that there would be a hum/vibration if this isn't done.

      By MomWhoCooks May 4, 2015.

    • Question
      How much clearance/space must be left around this refrigerator (top, each side, and behind)?   (2 Answers)

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        Answer

        Samsung recommends leaving at least 3/8" above the RF260BEAESR, as well as 1" behind it and 3/8" on each side to allow for ease of installation and air circulation. If either of the doors will open into a fixed wall, you should leave about 2" for hinge clearance and 3-3/4" for handle clearance, depending on the depth of the wall. Thank you for the question, Ms. Samsung

        By MsSamsung November 27, 2012.

        • Samsung Representative
    • Question
      What's the difference between RF260BEAESR and RF261BEAESR?   (2 Answers)

      Both the Samsung models RF260BEAESR and RF261BEAESR seem to have the same specs. Kindly clarify the difference (apart from price).

      By Anonymous September 2, 2012.

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        Thanks for your interest. You're correct that the RF260BEAESR and RF261BEAESR are very similar; both feature Samsung's signature Twin Cooling system, Cool Select Pantry drawer, new HE LED lighting, and an internal water filter providing filtered water to the automatic ice dispenser in the freezer. The difference between the two is the addition of an internal water dispenser in the latter RF261 model. - Ms. Samsung

        By MsSamsung September 4, 2012.

        • Samsung Representative
    • Question
      No instructions about how to operate the ice maker, do's and don'ts!   (3 Answers)

      By Missing Link January 7, 2015.

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        Answer

        Thanks for the question. The RF260BEAEWW is designed to produce about 3 lbs of ice per day. There are several factors that can affect the ability of the ice maker to produce ice, in particular the availability of water to fill the tray, and the temperature of the freezer once the tray is filled with water. First, make sure the Ice Off button on the control panel has not been pressed. Next, try pressing the Test button on the bottom of the ice maker, which should cause the tray to rotate then fill with water. It may be necessary to press this button more than once when the filter is first installed or replaced in order to bleed air from the lines. For the water to freeze, the freezer temperature should be set to -2°F or colder. You can also press the Power Freeze button on the control panel to help speed the freezing process. Once ice production starts, let the ice maker make ice for 1 to 2 days. Over that period of time, throw out the first 1 or 2 buckets of ice the freezer makes to ensure all impurities have been removed from the water line. Keep in mind, too, that water pressure of 20~125psi is required for the ice maker to function properly. If the tray did not fill with water, check the water supply valve to make sure it is on all the way, and make sure the line is not bent or kinked. Make sure the filter is installed correctly and locked in place. Samsung recommends setting the refrigerator temperature to 38°F; if set too cold the water line could freeze. I hope these tips help you get the most out of your ice maker! Ms. Samsung

        By Anonymous January 7, 2015.

        • Samsung Representative
    • Question
      this stainless steel front doors hold magnets.   (3 Answers)

      As I read the previous question about the door the answer from ms.Samsung said the front door should not hold magnets. I was expecting the same result but mine holds it. Why is that?

      By Anonymous April 4, 2015.

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        Answer

        The sides of the refrigerator hold magnets, but not the front

        By Slav60 April 8, 2015.

      • Question
        Is there a trim piece that goes across the bottom of the fridge to cover the wheels and front support legs?   (1 Answer)

        Answers
        • Best 
          Answer

          No, there is no trim piece over the wheels and support legs. They've visible when you look under the freezer drawer.

          By Bonniet January 6, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Is there a ice maker and water   (3 Answers)

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        • Best 
          Answer

          Yes, in the freezer.

          By Jaycee November 11, 2016.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        What is the width   (2 Answers)

        Answers
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          Answer

          The width is 35.75 inches wide.

          By CommunityAnswer July 7, 2016.

        • Question
          ice maker is hooked to water line, ice off button is lit; but no ice. brand new. any thoughts?   (5 Answers)

          Answers
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            Answer

            Light is telling you that the ice maker is off. Hold ice off button release.light will go off. Wait 24 hours for ice.

            By fitz September 24, 2016.

          • Question
            Difference between Model: RF260BEAESP and Model: RF260BEAESR?   (2 Answers)

            they seems like the same thing in the description what are the difference and do you have any inside pictures?

            By Anonymous May 28, 2013.

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            • Best 
              Answer

              As far as I can see, the other answer given is incorrect...Both models have filtered ice makers. The link given for comparison is just Best Buy's comparison page of specs and not all specs are complete, nor are they necessarily correct; for instance, it shows the water filter model number as R134a, but that is the type of refrigerant used. I don't know if the water filter model number would be the same as the type of refrigeration, but that would be odd. As to the actual difference between the two model numbers, the only difference seems to be that the one with the model number ending in "r" is what the Samsung website shows as stainless steel, and the one ending with the model number ending in "p" is what the Samsung website shows as platinum. If you go to the Samsung website and search either model number, it will show you different colors available on the same page, and when you click on another color, the model number changes to reflect that.

              By Anonymous August 24, 2013.

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