Questions & Answers

18 Questions & 23 Answers
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  • Question
    What shape are the ice cubes and does it make ice fast enough to not run out during a party?   (3 Answers)

    By Windy September 10, 2016.

    Answers
    • Best 
      Answer

      ice cubes are crescent shaped. I recently had a graduation party and I would say it kept up pretty well. We had about 60 people over and i didn't hear anyone complain about the ice running, which is always a plus for a host/hostess

      By Jessk June 3, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    When was this refrigerator manufactured?   (1 Answer)

    I understand Samsung has changed coolant type since 2014 because it had some problems. Is that true?

    By kisco March 25, 2016.

    Answers
    • Best 
      Answer

      Hi Kisco, The RF28K9070SG, which is a new model, and all other Samsung Refrigerators currently produced for the U.S. market use only R134A refrigerant. The original 4-Door Flex model, RF32FMQDBSR, did use an alternate refrigerant for a short time, but switched to R134A in June 2014 to enable the compressor to be serviced more easily if necessary. Thanks for your interest, Ms. Samsung

      By Anonymous March 29, 2016.

      • Samsung Representative
  • Question
    Can the freezer fit a pizza box? Like digiorno?   (2 Answers)

    Answers
    • Best 
      Answer

      Depends on the size of the box - if it measures less than 17 1/2 from front to back and 14 1/2 side to side then it will fit . Otherwise no.

      By Bferg June 29, 2017.

      • Verified Purchaser
  • Question
    Can you store 1 gallon milk jug on the door?   (5 Answers)

    By Darcy December 7, 2016.

    Answers
    • Best 
      Answer

      Hi Darcy, there are 2 spacious shelves on door secures extra large containers (like gallons of milk) for easy access. ^Rosi

      By MrSamsung December 8, 2016.

      • Samsung Representative
  • Question
    does this REFRIGERATOR. leaves/shows up stain of hand /finger print on ?? if yes, does it look dirty ?   (2 Answers)

    Answers
    • Best 
      Answer

      Yes, but if you just wipe it with a damp cloth, they go away.

      By StrangeAffair November 5, 2016.

    • Question
      I need counter-depth unit. is this one that size?   (1 Answer)

      Answers
      • Answer

        No, this is not counter depth.

        By CommunityAnswer July 19, 2017.

      • Question
        In this model can we change the water to room temperature to dispense? If yes how?   (0 Answers)

      • Question
        My refrigerator got scratch. Is there touch up paint that I can buy to fix it. It's the black stainless steel.   (0 Answers)

        By Shabree April 30, 2017.

      • Question
        What is the noise level of this refrigerator ?. I have a GE Profile with no noise mots of the time. How noisy is this refrigerator ?   (2 Answers)

        By bhantol January 21, 2017.

        Answers
        • Answer

          So far very quiet

          By Daddyof4 July 7, 2017.

        • Question
          Can someone answer why only this 28 cu ft model has clear fruit and veggie bins without humidity control levers? All other size models plus ALL refrigs have bins with humidity control levers. Never have seen this before. Samsung could not answer either..   (0 Answers)

          By Presmarcs September 13, 2016.

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