“Is it normal for the pitcher to leak when pouring water? I checked the pitcher, it seems there's a deformity on it. Samsung, what's your advice? we just purchased this fridge about 2 weeks ago. I find it annoying when pouring water in the glass.”
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I had this same problem and contacted Samsung for a replacement pitcher (am still in warranty), otherwise purchasing the replacement is $90. Apparently this is a common issue, so common Samsung has a troubleshooting page. https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-autofill-water-pitcher Samsung community reports this pretty commonly: https://us.community.samsung.com/t5/Kitchen-and-Family-Hub/Auto-Fill-Water-Pitcher-Leaks/td-p/1382114
Hi there, I see you are having issues with your newly installed Samsung Refrigerator. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513) Please reference ticket number 1142522893. We thank you for being a part of the Samsung family. ^Brad
