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Greetings! We are glad to answer your question about the cleaning process on this Samsung wall oven model. There are two types of cleaning processes, Self-Cleaning and Steam-Cleaning. The self-cleaning oven uses extremely high temperatures and it is recommended to remove the wire racks, broil pan, broil pan insert, all cookware, and, aluminum foil. Nothing should be left inside the oven. Steam-cleaning is a lighter version of self-clean and will require 10 oz of water to produce steam. This water is placed on the bottom of the empty oven (hidden bake tray). All accessories including the wire racks should be removed (except for the hidden bake tray - the tray that covers the baking element). I have shared this model's user manual link. Please visit the link and turn to pages 27 - 29 for the guidelines and steps for self-cleaning and steam-cleaning. https://downloadcenter.samsung.com/content/UM/202312/20231228155832376/O_01._DG68-01125A-05_NV51R5511S_AA_EN.pdf Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147342337 to help our team pull up your information. Leo
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