Questions & Answers

1-10 of 391 Questions
  • Question
    I would like to know the differences between two different models you sell   (3 Answers)

    I would like to know the differences between two different models you sell: UN32J5205AFXZA UN32J5500AFXZA They look very similar, but there is a $50 price difference, Why?

    By dknop October 21, 2015.

    Answers
    • Best 
      Answer

      UN32J5500AFXZA is a Best Buy exclusive that's not sold anywhere else and it features a special combination of features. It has a fully functional web browser for the internet, Micro Dimming Pro technology, and a quad core processor. The features make this very special with a great picture and a very fast processor. It has a very nice-looking shiny silver body too. Don't buy the 5205 model as the 5500 is a much better TV and I'm very happy with mine.

      By Russ November 2, 2015.

    • Question
      What does it mean when it states"browser not included"?   (5 Answers)

      By Stacy January 11, 2016.

      Answers
      • Best 
        Answer

        This smart HDTV comes with a fully functional web browser for accessing Internet.

        By CommunityAnswer January 11, 2016.

      • Question
        Can you use this as a computer monitor?   (6 Answers)

        Is there an input for a computer so I can also use this as a monitor?

        By Katherine August 15, 2015.

        Answers
        • Best 
          Answer

          If your computer has a hdmi output then yes you can. I've been using it as both.

          By Jimbo15482 August 15, 2015.

        • Question
          Can you watch this TV without being hooked to cable?   (7 Answers)

          By Diana December 13, 2015.

          Answers
          • Best 
            Answer

            yes, I have this tv in a room where there is no cable, only internet. I have an external hd antenna I hooked up to it so the tv gets all the local programs free over the antenna. I get a total about 68 channels and do not have it hooked to cable

            By windycity777 December 19, 2015.

          • Question
            what does "motion rate" mean??   (5 Answers)

            faster better? is the rating determined by size of screen?

            By kerry February 12, 2016.

            Answers
            • Best 
              Answer

              The motion rate is the frequency at which the screen refreshes.

              By CommunityAnswer February 15, 2016.

            • Question
              Does this TV have the Amazon Instant Video app?   (5 Answers)

              The picture clearly shows the app but when you research compatible devices on Amazon or research which Samsung products have the Amazon Instant Video app this model does not show up.

              By Natasha August 26, 2015.

              Answers
              • Best 
                Answer

                It does have the Amazon app. It works very well

                By pokejes August 28, 2015.

              • Question
                Does the stand rotate?   (7 Answers)

                I was hoping to find out whether this tv can tilt from side to side.

                By Anonymous April 26, 2015.

                Answers
                • Best 
                  Answer

                  The stand is affixed to the TV with 7 screws and is stationary. It doesn't tilt or rotate.

                  By CMAC May 17, 2015.

                • Question
                  Does this TV has a digital tuner included in case I want to use an Over The Air Antenna?Is it Energy Star Certified? Do included a Headphone Jack?   (2 Answers)

                  I am curious to know if this TV set is included the feature of Digital Tuner ,in case I cut the cable services & use Over The Air Antenna. In the specification list don't mention that. Also; if is Energy Star Certified & if is included a Headphone Jack in case I would like to use a Headphone? Finally how is the sound works? Most of this new TVs, the sound is not so great, can't barely heard the voices & sound from the programs & movies, one has to raise the volume all the way up to almost 80 level.

                  By Johnny Bravo June 25, 2015.

                  Answers
                  • Best 
                    Answer

                    I use an over the air Antenna because I cut cable about 9 months ago & don't have any problem. The sound is actually very good compared to a Vizio that I have. Had my Vizio hooked through my stereo because the sound was so bad but didn't need to do that with this one because the sound is good.

                    By Gram June 26, 2015.

                  • Question
                    Does this television have an ethernet connection?   (4 Answers)

                    By Anonymous August 12, 2015.

                    Answers
                    • Best 
                      Answer

                      Yes, this product has an Ethernet port.

                      By CommunityAnswer August 12, 2015.

                    • Question
                      where exactly is the headphone jack on thid tv? I bought this tv the other day and my headphones 3.5 mm plug do not fit into any of the audio outputs   (4 Answers)

                      By rbk December 29, 2015.

                      Answers
                      • Best 
                        Answer

                        I had the same problem. It is on the back of the UN32J5500AFXZA model but not on the others even though the owners manual says it does. I was on with tech support for an hour and he didn't believe me until I sent him a picture of the back. If you purchase the UN32J5500AFXZA, the jack is there.

                        By banditeb December 29, 2015.

                      Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions