Questions & Answers

4 Questions & 3 Answers
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  • Question
    Does the Black stainless around the control knobs on the Samsung -36" Gas Cooktops ( Model NA36K655OTG) scratch as easily as the regular stainless?   (1 Answer)

    By Joey August 8, 2017.

    Answers
    • Best 
      Answer

      It just got installed so just used a few times. Finish seems great! Burners are heavy grates. Knobs light up blue when on. Have not figured out the "smart'" app yep but workimg on it.

      By Melissa August 8, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Plus Member
  • Question
    Is this brushed nickle finish or Shiny Stainless steel finish?   (1 Answer)

    By rmapref August 5, 2017.

    Answers
    • Answer

      This has a Stainless Steel finish.

      By CommunityAnswer August 5, 2017.

    • Question
      We hear the sound from middle burner even if we light up any burner. Is this how this cooktop is designed?   (1 Answer)

      By PK April 4, 2017.

      Answers
      • Answer

        Hi PK, clicking noises will occur from all burners when one is being ignited. The clicking noise will continue until the knob is turned to High. Please fill out the form on http://smsn.us/SamsungSupportUSA if clicking continues. Our Social Media team will be happy to look into this further. ^Rosi

        By MrSamsung April 11, 2017.

        • Samsung Representative
    • Question
      IS the girdle on the 36" larger than on the 30"   (0 Answers)

      By bigjim January 6, 2017.

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