“My Samsung washer won’t wash (have to hand move the clothes) but it will spin the wash water out and will rinse and spin”
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Hi there, we understand how reliable, consistent wash performance plays an important role in keeping daily routines running smoothly. Effective spinning supports water removal and overall cycle completion, helping clothes feel and look as expected after washing. In Step 8 of the guide below, select “No” to continue to Checkpoint B. This guide provides troubleshooting steps for spin-related performance: https://www.samsung.com/us/support/troubleshoot/TSG10003486/ This guide also provides steps to help improve overall cleaning performance. https://www.samsung.com/us/support/troubleshoot/TSG10007402/ If the behavior continues after completing the recommended steps, connecting with us can help our team take a closer look and guide you on the next steps. Please include reference number 1152499274 to help move things along. Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Samsung appreciates your business. Khristine Samsung Care
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