Questions & Answers

1-10 of 46 Questions
  • Question
    What is the difference between the UN40KU6300FXZA, and the UN40MU6300FXZA TV? I can't see any difference in the specifications.   (2 Answers)

    By Wildbill April 9, 2017.

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      This tv 40mu6300 HDR does not work it makes the picture really dim and washed out. Last year's modal ku6300 actually makes the picture alot brighter and more real looking and adds more detail. Atleast on ps4 with hdr on with the right settings deep color on and rgb full and on the tv hdmi black level low the normal or auto seting washes out pic also color to 80 .The mu6300 does none of this.I tried every setting. Well I did get more color out of hdr with the Gama set to bt somthing instead of the St somthing but that only worked on game mode and every time you change inputs it would go back to st washed oUT and it was Dark and had no brightness like ku6300. I had to return do to that and no 4k on netflix or youtube or any other built in app I tried. Also note that the hdmi uhd color has to be on and it only works on hdmi 1 on ku6300 and it does supposedly work all 3 hdmi on mu6300 but like I said it did not for me. Also this mu 6300 does not show a 4k picture in netflix or youtube there is a way to check on both info on under 123 button remote on netflix and stats button youtube. Ku6300/ku6290 does 4k on both no prob. Mu6300 struggles to do 1080 on netflix. Also to note HDR is washed out on netflix on ku6300 but as mentiond not ps4.have seen lots of complaints of netflix hdr not working on lots of brands of tvs though so must be netflix.So new 2017 tv worse then last years. One bright side I noticed on mu6300 viewing angle seemend a bit better. But ku6300 still is really good and does not was out as bad as vizio or sharp or sony tvs at angle. Also mu6300 does have voice control feature and Bluetooth speakers or headset can be hooked to it. Not sure if ku6300 has this I think it has Bluetooth though. I had the ku 6290 which is same tv as ku6300 but lacks blue tooth. Now this becouse RRATINGS site.check them for the rating of ku6300 and they go over in detail the pic etc.

      By Chris1863 May 1, 2017.

    • Question
      what is the difference between hdr pro and regular hdr?   (3 Answers)

      By henry April 20, 2017.

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        I'm not really sure what the differnce is but HDR is supposed to make the picture brighter and more life like looking. This tv does neither. It is really dark and washed out on HDR. Bought this and played on ps4 with HDR on the mass effect andromeda and it was Dark and washed out. Looked better with out HDR. Now I have last year's modal ku6290 same as ku6300 lacks Bluetooth and few features and it gets really bright and real looking. And on this game makes it look less animated. More lifelike and added more detail. But the mu6300 does none of this.

        By Chris1863 May 1, 2017.

      • Question
        What is the width of the stand?   (2 Answers)

        By Clarence May 27, 2017.

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          Hi Clarence, Hope the below info helps. Product Size (W x H x D) Without Stand 36.1" x 21.1" x 2.5" Product Size (W x H x D) With Stand: 36.1" x 23.5" x 11.3" Stand Size (WxHxD): 29.6" x 6.3" x 11.3" Shipping Size (W x H x D):46.3" x 25.3" x 6.3"

          By Stan May 27, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Plus Member
      • Question
        does this model have HDR?   (2 Answers)

        By henry April 20, 2017.

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          Answer

          Hi Henry, this TV does have 4K HDR Pro. ^Rosi

          By MrSamsung April 20, 2017.

          • Samsung Representative
      • Question
        Does this tv have the ability to connect to external speakers via blue tooth   (2 Answers)

        By TechChallanged June 3, 2017.

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          I asked this question and prior to being answered I did find that it can connect to external speakers via Bluetooth, go to settings/ sound/ speakers/ Bluetooth.

          By TechChallanged June 9, 2017.

        • Question
          what are the dimensions of the actual television....height, width, depth (putting on a cabinet shelf)   (2 Answers)

          By riveroak20 August 8, 2017.

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            Dimension Product Height With Stand- 23.5 inches Product Depth With Stand- 11.3 inches Product Height Without Stand- 21.1 inches Product Depth Without Stand- 2.5 inches Product Weight With Stand- 19.2 pounds Product Weight Without Stand- 17 pounds Width- 36.1 inches

            By FeyBBY August 8, 2017.

            • Top 10 Contributor
        • Question
          Will the TV work with other remote controls such as third party or directv?   (4 Answers)

          By itsme May 21, 2017.

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            Answer

            Yes, it works fine with Cox Cable remote and another programmable remote that I have.

            By Dude May 21, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Plus Member
        • Question
          What is the width of TV from side to side.   (2 Answers)

          By Anonymous May 20, 2017.

          Answers
        • Question
          Looking to purchase a TV. May wait for better sale. Wondering if this TV sold at lower price?   (3 Answers)

          By Ray August 22, 2017.

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            Answer

            i got the tv cheaper at best buy cause it was a open box.

            By mark September 8, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          Does this TV have HD Premium? I'm looking to purchase this TV to go with my PS4 Pro. I hear HD Premium is Samsung's version of HD 10.   (3 Answers)

          By FrankieJ August 1, 2017.

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            Answer

            I think this tv has their version of HD. The following are the specifications for this model from another site. Hope this helps! 3840 x 2160 Resolution/ 4K Color Drive/ 4K HDR Pro/ Essential Black Pro/ Motion Rate 120/ UHD Upscaling/ Quad-Core Processor/ Full Web Browser/ Screen Mirroring/ Built-In Wi-Fi/ Bluetooth/ Dolby Digital Plus/ DTS. The specs for this tv follow: 4K Ultra HD High Dynamic Range (HDR) Yes Screen Size (inches) 40 Smart TV Yes Aspect Ratio 16:09 Resolution 4K Curved Panel No 3D No Refresh Rate 60Hz Number of Speakers 2 Speaker Power 10 Watts LED Yes Built-In WiFi Yes Internet Movie Streaming Yes Number of HDMI Inputs 3 Number of USB Ports 2 Built-in-Tuner Yes Input Connectors HDMI, USB Wall-Mountable Yes Width (inches) 36.1 Height (inches) 21.1 Panel Depth (inches) 2.5

            By SSN5 August 1, 2017.

            • Verified Purchaser
            • My Best Buy® Member

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