Questions & Answers

338 Questions & 594 Answers
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  • Question
    does this TV have build WiFi?????   (4 Answers)

    does this TV have build WiFi?????

    By dichev November 10, 2015.

    Answers
    • Best 
      Answer

      Yes, this smart HDTV is compatible with Wi-Fi.

      By CommunityAnswer November 10, 2015.

    • Question
      What is the width of the stand? Previous answer didn't state exact dimension.   (3 Answers)

      By Anonymous September 10, 2015.

      Answers
      • Best 
        Answer

        29 inches with my yard stick.

        By HarryTheHat September 16, 2015.

      • Question
        does this tv have volume leveling for louder commercial volume ? thanks   (5 Answers)

        By Anonymous December 25, 2015.

        Answers
        • Best 
          Answer

          Yes. Along with multiple sounds modes it also has DTS TruSurround HD and DTS TruDialog to help level the background and foreground sounds. If that is not enough it has a built in Equalizer and speaker proximity setting to obtain the proper sound for any environment.

          By buckeye December 28, 2015.

        • Question
          Why does my new Samsung Smart TV show black lines at both the top and bottom of the screen?   (6 Answers)

          By Anonymous December 5, 2015.

          Answers
          • Best 
            Answer

            Go into Menu settings and adjust the display size to zoom 1 (zoom 2 may be too much zoom and you'll lose info off the screen). The aspect ratio defaults at 16:9 and a 4:3 picture will have black bars, so just adjust it properly or live with the bars

            By Warrior December 16, 2015.

          • Question
            what is the diffirence between 120 and 60 motion speed   (6 Answers)

            By jojo January 16, 2016.

            Answers
            • Best 
              Answer

              Motion rate refers to the number of frames per second that a TV is capable of displaying. The higher the motion rate, the "smoother" the motion is going to be for the TV. However, it's really debatable whether or not there is any noticeable difference between watching TV in 60 Hz or 120 Hz. The only situation where you should really care about it is if you're using your TV as a monitor for a gaming PC. High-end gaming PCs that play games at higher than 60 FPS will experience visual artifacts and "screen-tearing" if you try to play them on a monitor that's incapable of displaying the frames as fast as the system is feeding them. You'll be fine playing on consoles, because they don't play any games at higher than 60 FPS.

              By Dust January 16, 2016.

            • Question
              I am going to buy a Smart TV - 1008 or higher resolution, 40 inches, but I want your technician to install it. How much extra will that cost?   (2 Answers)

              By Juaneco July 31, 2015.

              Answers
              • Best 
                Answer

                Hi, I'm a sales consultant at Best Buy. I recommend you go into the store to speak with a Blue Shirt about the possibility of an In-Home setup. Depending on how much work they have to do to mount a TV or just hook cables up it could range from $50-$150 for simple setups or mounts. Again, I would go to store to get an exact quote of what you want done. They can schedule an installation in store as well.

                By Sven38 August 15, 2015.

              • Question
                Can I control the TV without the remote?   (6 Answers)

                By Anonymous October 18, 2015.

                Answers
                • Best 
                  Answer

                  Yes, buttons on the bottom of the TV

                  By Fullsystem October 23, 2015.

                • Question
                  Can I get to my amazon account with this TV   (3 Answers)

                  By Anonymous November 24, 2015.

                  Answers
                • Question
                  Is there an antenna port?   (6 Answers)

                  For tv I only have an external antenna. No cable or satellite. Is there a coax cable port? I don't see it in the picture nor is it included as a "video input."

                  By Anonymous December 27, 2015.

                  Answers
                  • Best 
                    Answer

                    Yes, there is standard coax input located on the back. I use it with an outdoor antenna to receive over the air TV signals. It has a built in OTA HD tuner.

                    By LMorse January 29, 2016.

                  • Question
                    attention actual owners of this tv   (4 Answers)

                    http://www.rtings.com/tv/reviews/samsung/j5200 how accurate is this review? seems very low in comparison to best buy user reviews.

                    By Anonymous December 9, 2015.

                    Answers
                    • Best 
                      Answer

                      I own the j5200 model and am extremely pleased with it. I would highly recommended this product to anyone looking for a smart tv

                      By Crank0901 December 28, 2015.

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