Questions & Answers
Question60 hz vs. 120 hzWhy does my info screen on this TV say 60 Hz regardless if I am using my HD cable box or my DVD player? Shouldn't it say 120 Hz? I have it on the 120 Hz plus "Clear" option. Why is it only operating in 60 Hz? Any help or assistance will be much appreciated.
- Answer The processor on the Samsung 120Hz/240Hz units will always display at their respective Hz. Even when the signal is only being transmitted at 60Hz, it will always display at 120Hz/240Hz since the processor is always upconverting the signal. Activating the Auto Motion Plus feature will allow for judder reduction and blurring reduction, depending on what settings you activate. This will enhance your 120Hz/240Hz viewing. The reason you are seeing the 60Hz in the info box is because the info box only displays the signal’s actual Hz and screen resolution and not the info of the picture on the screen after the TV processes it. Meaning that the 60Hz you are seeing is the signals actual Hz and not the screen’s Hz. Currently there is no way to display the screen’s Hz in the info box. -MrSamsung
QuestionHow do i get the 630 series to brodcast in 120hz?When i turn on the tv the box in the upper left corner says 60hz. Shouldnt it say 120hz and how do i get it there?
- Answer The C630 series is a fully capable 120Hz series and offers the Auto Motion Plus feature that enhances said 120Hz image. This series will always upscale your 60Hz signal to 120Hz, regardless of any settings you may have active. However, in order to receive the full 120Hz benefit (judder and blur reduction, and frame interpolation), you will need to have Auto motion Plus active. The reason you are seeing the 60Hz in the info box is because the info box only displays the signal’s actual Hz and screen resolution and not the info of the picture on the screen after the TV processes it. Meaning that the 60Hz you are seeing is the signals actual Hz and not the screen’s Hz. Currently there is no way to display the screen’s Hz in the info box. -MrSamsung
Questionwhat are hdmi cables used for and what do they attach to regarding other components?What are HDMI cables used for and what are they attached to regarding other components?
- Answer HDMI cables are the latest technology in audio-visual connectors. With HDMI, one single cable delivers both video and audio from one component to another. HDMI enables the transmission of an uncompressed, full-bandwith digital signal from a high-definition source (like a Cable Box or Blu-Ray player) to an HD receiver (like a 1080p TV, or home theatre receiver). An HDMI cable replaces either a set of component cables (5 plugs at each end---Red, blue, and green for video and red and white for audio), or a set of composite cables (3 plugs at each end---yellow for video with red and white for audio). Either a compsite connection, component connection, or HDMI connection can be used to transmit and audio/visual signal from a device to a TV (depending on, of course, which connections your device and TV share). In terms of signal quality, the composite (3 plug) has the lowest quality and is unable to transmit a high definition signal. The component connection (5 plugs) is the minimum you need to transmit an HD signal, but its output is not as good as an HDMI cable. The HDMI transmits the highest quality signal of all, and is quickly becoming the standard of the industry. One final note, a DVI connection is very similar to an HDMI connection, although the DVI connection is only for video, not sound. If you use a DVI connection, it will transmit a high-quality video signal, but you will still have to use a red/white cable set for the audio. Only HDMI does both sound and video in one cable.
QuestionComposite/component inputsWith no composite or component inputs, how do I connect my dvd player or Wii or other accessories that need these inputs?
- Answer This TV has both Composite and Component 2 of each to be exact
QuestionWhy am I allowed to set up an internet network and plug into my modem, which is recognized but I cannot get on the internet?Confusion about internet network set up option.
- Answer The TV does not have internet viewing capacity the network connection is more for use on a home network to stream digital content to your PC and for downloading the latest firmware updates
QuestionIs this a new (2010) model?Is this a new (2010) model? The Samsung website only lists a model number LN46B630. This model number has a C in place of the B. Also, what do the B and C signify?
- Answer As a matter of fact, the LN46C630 is a 2010 model, is replacing the B630 and was just released this week. We are currently working around the clock to update all of the websites with the proper information. Also the "B" and "C" signify the year the units are produced for. "A" is 2008, "B" is 2009, and "C" is 2010. -MrSamsung
Questionwhat is the proper height for mounting the tv on the wall. We will be sitting approx 12' -14' away on a sofa.
- Answer Where to mount your TV Obviously, your TV needs to be easily, comfortably viewable from your couch and other viewing spots. But what other factors should you take into consideration? Below, we've addressed two key points that are often overlooked. Height Ideally, the middle of your TV screen needs to be at about eye level while you're seated. You'll want to be comfortable while watching TV, and mounting it too high can result in neck strain. Plus, you'll probably see the best-looking picture when you view your TV head-on, rather than at an angle. However, lots of folks find that mounting their TV that way looks too low, and move the TV up so that the middle of the screen is around standing eye level. If you do opt for a higher mount, try adjusting your seating to compensate. Move your couch further back so that you don't have to look up at such a steep angle, or recline when you're watching TV. You might also consider using a tilting wall mount to angle the TV down — you'll see a better-looking picture when you view the screen straight on, rather than at an angle.
- Answer Plasma vs LCD The ADVANTAGES of Plasma over LCD are: 1. Larger screen size availability. 2. Better contrast ratio and ability to render deeper blacks. 3. Better color accuracy and saturation. 4. Better motion tracking (little or no motion lag in fast moving images). The DISADVANTAGES of Plasma vs LCD include: 1. Plasma TVs are more susceptible to burn-in of static images. However, this problem has diminished greatly in recent years as a result of the incorporation "pixel orbiting" and related technologies. 2. Plasma TVs generate more heat than LCDs, due to the need to light of phosphors to create the images. 3. Does not perform as well at higher altitudes. 4. Potentially shorter display life span - this used to be the case. Early Plasmas had 30,000 hours or 8 hrs of viewing a day for 9 years, which was less than LCD. However, screen life span has now improved and 60,000 hour life span rating are now common, with some sets rated as high as 100,000 hours, due to technology improvements. LCD television ADVANTAGES over Plasma include: 1. No burn-in of static images. 2. Cooler running temperature. 3. No high altitude use issues. 4. Increased image brightness over Plasma, which makes LCD TVs better for viewing in brightly lit rooms. 5. Lighter weight (when comparing same screen sizes) than Plasma counterparts. 6. Longer display life used to be a factor, but now LCD and Plasma sets both have at least 60,000 hour or higher lifespans. DISADVANTAGES of LCD vs Plasma televisions include: 1. Lower contrast ratio, not as good rendering deep blacks, although the increasing incorporation of LED backlighting has narrowed this gap. 2. Not as good at tracking motion (fast moving objects may exhibit lag artifacts) - However, this is improving with the recent implementation of 120Hz screen refresh rates and 240Hz processing in higher-end LCD sets. 3. Not as common in large screen sizes above 42-inches as Plasma. However, the number is growing fast, with 46 and 47-inch screen sizes becoming more common, and some LCD sets having a screen size as large as 65-inches also available to the general public. 4. Although LCD televisions do not suffer from burn-in susceptibility, it is possible that individual pixels on an LCD televisions can burn out, causing small, visible, black or white dots to appear on the screen. Individual pixels cannot be repaired, the whole screen would need to be replaced at that point, if the individual pixel burnout becomes annoying to you. 5. LCD televisions are typically more expensive than equivalent-sized Plasma televisions
QuestionAutomotion plus sensitivenesI bought this tv a couple of days ago and with the exeption of ignorant people complaining about this automotion plus I freaking love it. Question is that my movies tend to jump or get slightly cuts within the scenes but this happen so quikly, we are talking about seconds maybe less. How can I fix this little detail without turning my motion plus off? Can I fix this maybe with an update online? What about changing my settings on my tv? If this is the case please let me know what should I have on my settings. Apreciate any help and sorry for the long chapter lol, when it comes to my entertainment I only want the best lol.
- Answer No problem at all. To be honest, many people do not realize how the technology for AMP works. Auto Motion Plus takes your 60Hz signal and upconverts it to either 120Hz or 240Hz, depending on the TV. It does so by inserting a calculated frame in between 2 original frames. So, there should be an interpenetrated frame after each original frame, effectively doubling the frame rate and Hz. With that said, if you are watching a Blu-Ray movie, the AMP feature will have to work harder since BDs are transmitted at 24Hz or 24 frames per second. So you can see how uponverting 24Hz to 120Hz could make the picture seem jumpy. Although there is no actual fix at this time for this issue, I would suggest turning AMP off for movie viewing since you would want to view your movies in the way it was intended by the studios anyways. -MrSamsung
- Answer There are a couple reason why this may be. The first is the simplest: please make sure that all of your connections are properly inserted and secure. A loose wire can cause picture and sound issues, and if available, please use the best cables (HDMI if possible). Another issue that can cause blurriness is the actual size or aspect ratio of the picture. If the aspect ratio of the signal does not match that of the TV's aspect ratio, you may see either blurriness and/or stretching/squashing. Please make sure that the aspect ratio on the receiver and TV match each other (for the TV, you can head into the TV's menu, then picture sub-menu. Scroll down and press enter on "Picture Options" and look for the "Size" option. Please refer to your receiver's manual on how to change it's aspect ratio). -MrSamsung
QuestionRecommended Blu-ray player?There's so many choices in HDTVs, glad I made this choice; just wish it wasn't on back-order, lol! Now I'm wondering if certain brands or models of Blu-ray players are made to work maybe a little better with this TV? I do know I'd like to have Internet compatible for Netflix in my Blu-ray player, and wireless built in. Thanks so much for your input.
- Answer All blue ray players (much like DVD) have the same picture quality and connection to any TV. The optics are so similar in any hardware that any difference would be unnoticed. The difference from brand to brand is in the quality of the internal components. These components directly affect the longevity of your player. Its comparable to buying a $20 pair of shoes every six months when they wear out or buying a $150 pair that will last 2 years. You pay for quality and it should pay you back in the long run.
QuestionHow do I hook up my surround sound?I cant get the tv to use my Philips Surround Sound I have. The surround sound has a red, white, and yellow cable that connects to the tv. I have tried hooking it up to the inputs on the side and back and I cant get it to work. Please help! I miss my surround sound!
- Answer You need a new audio cable. The best sound output (digital) for this set is via the optical audio port, for which you need an optical audio cable. Hopefully your surround sound set has an input port for such a cable. If you have an older sound system, you need a Y-audio cable that will plug one end into the TV's audio-out port (above the digital audio port). The other end (forked into a red plug and a white plug) should plug into the respective ports of your sound system.
- Answer Unfortunately, the LN46C630 does not offer direct Netflix connectivity nor does it offer Internet@TV with Samsung Apps. For a unit that does offer this connectivity, please have a look at the C670 series. -MrSamsung
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QuestionIn my picture settings, the option for the Auto Motion on says "Auto Motion" instead of "Auto Motion plus 120Hz". Did they give me the wrong TV
- Answer Auto Motion in your menu is the same as Auto Motion Plus/120Hz. The name was just shortened, however it provides the same blur and judder reduction that one expects from the feature. If the TV you have is indeed the C630, then you will have 120Hz/Auto Motion Plus. -MrSamsung
QuestionDoes this model have a swivel stand?Just recently purchased (LN46C630K1F) The set that I have does not swivel. Although I have seen posts that people say theres does swivel? Are there different feature variations of this model?
- Answer Yes, the stand does swivel. You have to loosen the 6 or 8 screws in the stand to make it swivel. These screws are visible from the bottom view on lifting the stand in the air. -posted for ln46c630
Questionwhat is auto motion plus
- Answer In short, it gives a the impression of a higher frame-rate, it adds fluidity to the motion. It's not good for movies because it makes them have that 'live video' feel. It's great for sports though. You can turn it on or off, but it's buried in the menu tree.
QuestionSamsung Power Supply Capacitor Failure.It is common knowledge that Samsung has had a lot of trouble with power supply capacitor failures over the last few years. Has this problem with bad capacitors been resolved in the new Samsung "C" series sets?
- Answer Yes, i recently read that SAMSUNG had overhauled their entire line of power supplies making them more reliable.