Questions & Answers

1-10 of 10 Questions
  • Question
    What are the electrical installation requirements? I assume a separate line is required. What are the required amps?   (1 Answer)

    By easygoing April 10, 2017.

    Answers
    • Best 
      Answer

      This unit replaced an already-installed electric stove. The separate electrical line was already in place. I know that it is 240 volts. It is either on a single 20 amp breaker or two that total 40 amps. In any even, it does not need a power supply any different than what is required for an ordinary electric oven. By the way, I am thrilled with the unit.

      By fire33law April 10, 2017.

      • Verified Purchaser
  • Question
    What is the real difference between this and the Chef's Collection model--other than the dividing oven on the Chef's Coll. -- Is that model really worth almost an extra $1000??? I'm torn between ordering between the two. Help choosing Appreciated!   (1 Answer)

    By Anonymous December 1, 2016.

    Answers
    • Best 
      Answer

      Really great question ! Notice there is no response and that alone should be a moment of pause. A lot of reviews these days are from "verified members "and are buddy-buddy with website and hence evaluate accordingly. Frankly, in my opinion , the chef collection is nothing more than different handles and a stove divider . Also , If I'm not mistaken, I believe the Chef collection has just recently been discontinued by Samsung. ( most consumers are seeing what you are seeing) Marketing is powerful stuff ! Good luck. F

      By bedrock33 July 12, 2017.

    • Question
      is this a 36 inch?   (2 Answers)

      By Anonymous August 14, 2017.

      Answers
    • Question
      Does this come with a meat probe or does it have a socket where you can buy their meat probe and use it in this model?   (1 Answer)

      By Tiff January 17, 2017.

      Answers
      • Answer

        I have been waiting since November to receive this product and yet to this date it has not arrived! So before you continue to ask for surveys maybe you should confirm that it has been received!!

        By Vanegas January 18, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Plus Member
    • Question
      How many power settings are there to the burners? Is it just 1-9 in whole number increments?   (2 Answers)

      By inductionready December 27, 2016.

      Answers
      • Answer

        Yes.

        By FastRabbit December 28, 2016.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      Does this range come in black stainless?   (0 Answers)

      By Liz November 20, 2016.

    • Question
      Can I change the handles to the Chef Collection handles. I prefer the sleek contemporary handle that comes on the Chef Collection.   (0 Answers)

      By Dee September 4, 2016.

    • Question
      Have the plastic feet/levellers been made sturdier? After buying this expensive range, the reviewer who had this problem was understandably very disappointed. Shouldn't a warranty cover that item (a well-functioning stove/oven must be level).   (0 Answers)

      By Laurie August 29, 2016.

    • Question
      I don't want Black stainless. Will it be available in regular gloss black, to match my other appliances? If so, I'll buy one. Thanks, David   (0 Answers)

      By David August 28, 2016.

    • Question
      Is this available in Black? I hate the look of stainless appliances, all my appliances are Black.   (1 Answer)

      By David August 21, 2016.

      Answers
      • Answer

        It is not available yet, Black Stainless Steel is still new and they are slowly releasing more and more products!

        By PACSales August 28, 2016.

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