Questions & Answers

1-10 of 38 Questions
  • Question
    Hi, I have a follow-up question to the double vs. single oven question. I understand it has one oven cavity with a divider. Does this mean you can only bake on one temperature setting at once, or is there a way to manipulate the temperature for both?   (4 Answers)

    Answers
    • Best 
      Answer

      The temperate range can be adjusted for both.

      By CommunityAnswer June 28, 2016.

    • Question
      The stove appears to have double ovens, but that isn't the case is it?   (3 Answers)

      Answers
      • Best 
        Answer

        This oven has 1 oven cavity however it has a divider and has separate convection fans for each half. The upper section door opens without opening the bottom if you are only using 1/2.

        By moonie June 14, 2016.

      • Question
        So does the oven come with the griddle or not?   (4 Answers)

        By Justwondering July 30, 2016.

        Answers
      • Question
        Can you convert this particular unit to propane with a kit?   (2 Answers)

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        • Best 
          Answer

          yes...the orifices or "jets" are included in the installation package. Very simple to swap out.

          By postalray September 24, 2016.

        • Question
          Is the oven electric. i want gas range top and electric oven   (2 Answers)

          Answers
          • Best 
            Answer

            No, the oven on this range is gas.

            By CommunityAnswer April 9, 2016.

          • Question
            Can the divider be moved to different positions, or can it only be used in the center location? Seems like a really good idea as with a double oven you are limited by the size of the cavities.   (4 Answers)

            By ROGER July 14, 2016.

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            • Best 
              Answer

              The divider must be in the center position as there is a switch that it activates to change from single to dual mode.

              By moonie July 21, 2016.

            • Question
              Does this oven require a 220 volt power source along with the natural gas or is it just a 110 volt power source needed?   (4 Answers)

              By Cardinal76 April 17, 2016.

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              • Best 
                Answer

                It is just a 110 power source.

                By Mark October 21, 2016.

              • Question
                Has anyone used the wifi capabilities? Can you turn the oven on and off when out of the house? Is it reliable? What is the name of the app it uses? Thanks!   (2 Answers)

                By Jazzy May 6, 2017.

                Answers
                • Best 
                  Answer

                  You can turn the oven on **if it is electric only**. The gas version allows you to control it but you have to start the oven and press the smart control button from the stove directly. Once it is started you can change temperature and set timers in the app. The app it uses is the Samsung Smart Home App(Note: This does not require the smart hub or any other hardware it is a direct WiFi connection). I haven't had any issues with reliability. I also have the family hub fridge and it also uses the app.

                  By Dodgram07 July 14, 2017.

                  • Verified Purchaser
                  • My Best Buy® Elite Plus Member
              • Question
                Can you use the oven as a gas oven or is it only a convection oven?   (3 Answers)

                By Anonymous March 23, 2016.

                Answers
                • Best 
                  Answer

                  The bottom oven can be used either as a convection oven or as a regular oven.

                  By RazT July 29, 2016.

                • Question
                  Is that a shallow drawer I see on the bottom?   (3 Answers)

                  By Pam October 10, 2016.

                  Answers
                  • Best 
                    Answer

                    Hi Pam, yes on the bottom is a storage drawer. ^Rosi

                    By MrSamsung October 11, 2016.

                    • Samsung Representative

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