Questions & Answers

1-10 of 53 Questions
  • Question
    With the oven divider in place, can just the upper section be used for smaller dishes without heating the entire oven?   (3 Answers)

    By santabarbarian April 5, 2016.

    Answers
    • Best 
      Answer

      When the divider is in place, the bake feature is not available. You have to use the convection feature. I have found it to be inconsistent in that mode. It has been disappointing.

      By Nette July 6, 2016.

    • Question
      Does this range come equipped for propane? Or is there some conversion needed?   (3 Answers)

      By MyFirstHome May 26, 2016.

      Answers
      • Best 
        Answer

        Hi MyFirstHome, make sure your range is correctly installed and adjusted by a qualified service technician or installer for the type of gas (natural or LP) you will use. For your range to utilize LP gas, the installer must replace the 5 surface burner orifices and 2 oven orifices with the provided LP orifice set, and reverse the GPR adapter. These adjustments must be made by a qualified service technician in accordance with the manufacturer’s instructions and all codes and requirements of the authority having jurisdiction. ^Rosi

        By MrSamsung May 27, 2016.

        • Samsung Representative
    • Question
      Dose this stove slide in flush to the wall? Do you need some counter top material behind this to fill in any negative space? Thank You!   (3 Answers)

      By Jodee May 2, 2016.

      Answers
      • Best 
        Answer

        Hi Jodee, there should be a 1 inch gap in the back of stove. It is recommended to get the optional rear filler kit for the negative space. ^Rosi

        By BrandAnswers May 2, 2016.

        • Samsung Representative
    • Question
      Is the cook top black enamel for ease of cleaning or is it stainless steel?   (4 Answers)

      By Art April 8, 2016.

      Answers
      • Best 
        Answer

        I spoke with a marketing manager for kitchen appliances at Samsung and he said the cooktop is black ceramic on the black stainless model. On the stainless model - it is stainless steel.

        By MyFirstHome May 26, 2016.

      • Question
        The demo shows the wifi feature remotely turning on and off an electric model stove top burner. On a Gas model, can a gas burner also be turned on remotely?   (2 Answers)

        By Dennis June 4, 2016.

        Answers
        • Best 
          Answer

          No, you can not turn on the gas burner on remotely.

          By CommunityAnswer June 4, 2016.

        • Question
          Are the knobs illuminated while in use or is that a glowing blue finish around the knobs that control the stove top?   (3 Answers)

          By AgentRJ May 15, 2016.

          Answers
          • Best 
            Answer

            Only glow during use.

            By cjrocks June 10, 2016.

          • Question
            What type of fitting is needed for the gas stove? 3/4 inch or 1/2 inch gas fitting?   (1 Answer)

            Answers
          • Question
            Will this unit fit over/top of existing granite counter? I realize I can buy kit to fill in space in rear portion but not sure can slide this in area where existing "freestanding" stove is.   (2 Answers)

            Answers
            • Best 
              Answer

              Yes it will, I have it over my counter top

              By DonG February 28, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Member
          • Question
            The specification says this model does NOT have a warming drawer but from the look the bottom section looks like a warming drawer. Which is it?   (3 Answers)

            Answers
            • Best 
              Answer

              The bottom is not a warming drawer it is storage.

              By CommunityAnswer June 17, 2016.

            • Question
              Can the unit run on propane or is it natural gas only?   (1 Answer)

              Answers
              • Best 
                Answer

                Hi richincola, this range can be used with natural gas or liquid propane gas. ^Rosi

                By MrSamsung May 13, 2016.

                • Samsung Representative

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