Questions & Answers

1-10 of 42 Questions
  • Question
    Is the cook top black enamel for ease of cleaning or is it stainless steel?   (4 Answers)

    Answers
    • Best 
      Answer

      I spoke with a marketing manager for kitchen appliances at Samsung and he said the cooktop is black ceramic on the black stainless model. On the stainless model - it is stainless steel.

      By MyFirstHome May 26, 2016.

    • Question
      With the oven divider in place, can just the upper section be used for smaller dishes without heating the entire oven?   (3 Answers)

      Answers
      • Best 
        Answer

        When the divider is in place, the bake feature is not available. You have to use the convection feature. I have found it to be inconsistent in that mode. It has been disappointing.

        By Nette July 6, 2016.

      • Question
        Dose this stove slide in flush to the wall? Do you need some counter top material behind this to fill in any negative space? Thank You!   (3 Answers)

        Answers
        • Best 
          Answer

          Hi Jodee, there should be a 1 inch gap in the back of stove. It is recommended to get the optional rear filler kit for the negative space. ^Rosi

          By MrSamsung May 2, 2016.

          • Samsung Representative
      • Question
        Does this range come equipped for propane? Or is there some conversion needed?   (3 Answers)

        Answers
        • Best 
          Answer

          Hi MyFirstHome, make sure your range is correctly installed and adjusted by a qualified service technician or installer for the type of gas (natural or LP) you will use. For your range to utilize LP gas, the installer must replace the 5 surface burner orifices and 2 oven orifices with the provided LP orifice set, and reverse the GPR adapter. These adjustments must be made by a qualified service technician in accordance with the manufacturer’s instructions and all codes and requirements of the authority having jurisdiction. ^Rosi

          By MrSamsung May 27, 2016.

          • Samsung Representative
      • Question
        Are the knobs illuminated while in use or is that a glowing blue finish around the knobs that control the stove top?   (3 Answers)

        Answers
        • Best 
          Answer

          Only glow during use.

          By cjrocks June 10, 2016.

        • Question
          The demo shows the wifi feature remotely turning on and off an electric model stove top burner. On a Gas model, can a gas burner also be turned on remotely?   (2 Answers)

          Answers
          • Best 
            Answer

            No, you can not turn on the gas burner on remotely.

            By CommunityAnswer June 4, 2016.

          • Question
            Will this unit fit over/top of existing granite counter? I realize I can buy kit to fill in space in rear portion but not sure can slide this in area where existing "freestanding" stove is.   (1 Answer)

            By Dawn February 28, 2017.

            Answers
            • Best 
              Answer

              Yes it will, I have it over my counter top

              By DonG February 28, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Member
          • Question
            this gas stove can use natural gas or propane as in flex?   (2 Answers)

            Answers
            • Best 
              Answer

              This can be used in that manner.

              By CommunityAnswer December 11, 2016.

            • Question
              We have to have a gas line installed for this range. Where is the gas input on the back? Left, right or center?   (2 Answers)

              Answers
              • Best 
                Answer

                Hi Cberger, the gas line should be installed in the back left corner of the range. ^Rosi

                By MrSamsung July 15, 2016.

                • Samsung Representative
            • Question
              The specification says this model does NOT have a warming drawer but from the look the bottom section looks like a warming drawer. Which is it?   (3 Answers)

              By researchingJim June 17, 2016.

              Answers
              • Best 
                Answer

                The bottom is not a warming drawer it is storage.

                By CommunityAnswer June 17, 2016.

              Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions