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Kate, I just purchased this stove and so far so good. I have not have any problems so far,. if purchased protection plan I suggest to contact them and have them check the panel.
Sorry, there was a problem. Please try again later.Hello there, here is a link that provides some information that will help you with the buttons not responding: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=1000322&modelname=NX58H5600SS&modelcode=NX58H5600SS/AA. ^Michelle
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