Questions & Answers

24 Questions & 62 Answers
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  • Question
    What does it say on the control panel?   (6 Answers)

    I like Samsung stoves, but I don't want a stove with the words "chicken nuggets" or " pizza" on it.

    By Otto September 6, 2014.

    Answers
    • Best 
      Answer

      As one who never eats those things, I totally get it! The controls are super simple-- bake, roast (with or without convection), broil, keep warm, and the one I haven't tried yet -- bread proof. That last tells me this range is for serious cooks, and I plan to bake some bread over the holidays to see how it goes. The warming drawer has its own control.

      By AH42 December 10, 2014.

    • Question
      What is the best way to clean the cooktop? Water and a soft cloth?   (6 Answers)

      By Anonymous February 3, 2014.

      Answers
      • Best 
        Answer

        Thanks for the question. Samsung recommends cleaning the stainless steel cook top surface of the NX58F5700WS with warm, soapy water and a soft, damp cloth. For more information on cleaning this and other parts of the range, please refer to the User Manual which can be downloaded as a pdf file from Samsung's website. - Ms. Samsung

        By Anonymous February 4, 2014.

        • Samsung Representative
    • Question
      Is this stove nice?   (5 Answers)

      By Trapperkeeper June 1, 2017.

      Answers
      • Best 
        Answer

        Yes! I'm still getting used to the convection oven for baking. It browns things like banana bread more quickly than I'm used to. I've had great success with batches of cookies crisping up well. The cook top is fantastic! The simmer burner in the back is so handy in the morning for oatmeal. The double ringed burning in the front is so powerful! Great for saute and stir frying. I really love all four of the main burners. I have not used the middle oval burner because I don't make pancakes or bacon very often. Almost all ranges have a middle grill, so that's what I got. I know many people love it for a quick and easy quesadilla snack for their kids and, of course, brunch. The stove top looks great in the stainless steel, and it is easy to clean up. The rolling rack in the oven, I like, wish I had two. Overall, I'm happy with this purchase, I've had it for a couple months. I cook and bake a lot, every day.

        By homechef June 2, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      Does this range come to countertop height? One consumer's photo shows the range below countertop height.   (2 Answers)

      On this website are consumer's pictures of the range. One shows the range face on. The countertops on either side of the range are at least one inch higher than the surface of the range. My question is does the surface of the range meet the height of the countertop or is the range surface much below the surface of the countertop? If below, is that common? I do not like the look of that very noticeable gap.

      By LIDuck August 31, 2015.

      Answers
      • Best 
        Answer

        I spoke directly with Samsung.com via chat. The very helpful rep said the leveling feet on the bottom can raise the range cooktop to 37" in height, that it was designed to clear a countertop. I contacted my cabinet guy and am making sure the cabinets, plus quartz top will be at or below 37". I also let Best Buy know this wonderful news. Thank you Samsung.

        By LIDuck September 2, 2015.

      • Question
        How is the heat from the oven vented - to the outside?   (3 Answers)

        By marie June 29, 2015.

        Answers
        • Best 
          Answer

          It vents from a slot just below the display panel on the top of the stove. Puts out quite a bit of heat.

          By Zinks October 28, 2015.

        • Question
          sabbath mode   (2 Answers)

          I've reviewed this model on the samsung website, and their specs indicate that this model has a sabbath mode. Best Buy's website indicates that this model does not. Was the best buy website in error and does this model have sabbath mode function?

          By Anonymous February 13, 2015.

          Answers
          • Best 
            Answer

            yes it does

            By RobertE2143 March 6, 2015.

          • Question
            On this Samsung range, you show what apears to be a probe, but I see no mention of it.   (4 Answers)

            By Anonymous October 15, 2013.

            Answers
            • Best 
              Answer

              Thanks for the question. While Samsung's new NE58F9500SS and NE58F9710WS electric slide-in ranges do come with temperature probes, the NX58F5700WS gas range does not. It does, however, come with the griddle and wok grate accessories. - Ms. Samsung

              By Anonymous October 15, 2013.

              • Samsung Representative
          • Question
            Can the warming drawer be easily converted to a simple storage drawer for cookie sheets, etc?   (2 Answers)

            By BakerGal January 9, 2017.

            Answers
            • Best 
              Answer

              We've only had this oven for a month, and that's exactly what my wife does with her baking/cooking sheets. Uses the drawer for storage.

              By Beemer January 12, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Member
          • Question
            Is the finish smudgeproof?   (5 Answers)

            Does the finish resist fingerprints?

            By LIDuck September 2, 2015.

            Answers
            • Best 
              Answer

              This range is not smudgeproof.

              By CommunityAnswer September 3, 2015.

            • Question
              is this stove available in white?   (3 Answers)

              By navyman April 4, 2014.

              Answers
              • Best 
                Answer

                Thanks for your interest in the NX58F5700WS. This model is not available in white, but the NX583G0VBWW is. The NX583G0VBWW features Convection Bake, a 5.8 cubic foot oven, 5 cook top burners including a 17K BTU Power Burner and a center oval burner that's great for large pans or a griddle. - Ms. Samsung

                By Anonymous April 4, 2014.

                • Samsung Representative

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