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116 Questions & 215 Answers
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  • Question
    My current, old gas stove has a brushed stainless top that is TERRIBLE to clean. How is this cooking surface to clean?   (6 Answers)

    Answers
    • Best 
      Answer

      Honestly I thought it would be a nightmare to clean. Didn't want stainless steel cooktop surface for that reason but I have found it so much easier to clean than I thought. The grill plates (or whatever you call the cast iron that sits over the burners) are easy to clean with soap and water. And the stainless steel surface cleans up much more easily than the black ceran top that my kitchen aide had. That was truly a nightmare to clean. It always looked like it was smudged. So far I am very pleased with the ease of cleanup.

      By BB74 December 16, 2014.

    • Question
      Does this range require external venting?   (7 Answers)

      We plan to put this range below a microwave that is not currently vented to the exterior of the home. Will this be okay or do we need to add an external vent?

      By Anonymous February 2, 2015.

      Answers
      • Best 
        Answer

        With any gas stove, always vent outside to remove most products of combustion which are hazardous to your health.

        By Belinda December 31, 2015.

      • Question
        Can this stovetop still be used for cooking when the power is out?   (5 Answers)

        We lose power a lot and it is great to still be able to boil water or cook a hamburger when the power is out. This stove has far more electronics on it than my old stove has, but the old stove ALWAYS works.

        By Jennifer June 1, 2015.

        Answers
        • Best 
          Answer

          Hi Jennifer, The cook top burners on Samsung Gas Ranges can be lit manually and used when your power goes out. Thanks for the question, Ms. Samsung

          By Anonymous June 3, 2015.

          • Samsung Representative
      • Question
        Depth for installing in an island?   (2 Answers)

        I am thinking of installing this range in a kitchen island. How deep does the island need to be (front to back) to leave enough room to install this range? I.e., what is the total depth of the range, including all hoses or lines in the back? Thank you!

        By Anonymous October 25, 2014.

        Answers
        • Best 
          Answer

          It fit in my countertop which is 24 inches deep

          By gordcher November 4, 2014.

        • Question
          When does the fan run?   (4 Answers)

          Does the fan blow out any air from the front? And. Does the fan turn on when JUST the stove top burners are on? Samsung 9500 gas range The decimal on the fan noise?

          By Anonymous December 31, 2014.

          Answers
          • Best 
            Answer

            The fan in the unit runs only when using the oven, the "exhaust" comes out on top of the stove at the very back (under black grates), there is also a vent located there where heat comes out (like most ovens) You will hear the fan, but it's not very loud.

            By OregonMom April 3, 2015.

          • Question
            Warming drawer   (4 Answers)

            Would it be okay to store cast iron cookware in the warming drawer when not in use for warming?

            By Anonymous December 28, 2014.

            Answers
            • Best 
              Answer

              Don't see why not, we are using the warming drawer for storage which includes cast iron frying pans.

              By bdh74 January 11, 2015.

            • Question
              Does this oven come with LP conversion Kit? Is additional purchase of gas line required for installation with LP conversion?   (3 Answers)

              By Anonymous September 15, 2014.

              Answers
              • Best 
                Answer

                I find Ms. Samsung's answer to this question less than informative and possibly evasive. The 9950ws does indeed list an included conversion kit in documentation. Other documentation shows that while LP convertible, the 9500ws DOES NOT include the kit. Since the question was about the 9500 and not the 9950, would like to know an accurate answer. Also Samsung does not list a conversion kit for ranges on its website, only dryers.

                By Jeff September 7, 2015.

              • Question
                I got a scratch on the top of the stove. How do I remove it? Also   (4 Answers)

                the page on cleaning says on number 2 says apply an approved stainless steel cleaner but does not say what is approved.What should I use in the future?

                By Anonymous November 21, 2014.

                Answers
                • Best 
                  Answer

                  I found a great stainless steel cleaner. Weiman's stainless steel spray cleaner. I don't know about getting scratches out, not sure anything can do that , but this stainless steel cleaner gets off all the finger prints and water stains. I use soap and water first on a sponge to remove any oil or food residue then the stainless steel cleaner on a kitchen rag.

                  By BB74 December 16, 2014.

                • Question
                  Spills in the vents on the oven door   (3 Answers)

                  I am considering buying this stove. I saw a comment that caused me concern-spills down the vents on the door of the range go into the window and the person indicated that the door had to be taken apart to clean the spill. Is this a big issue with this range? Thank you for your time.

                  By heavypaws23 February 16, 2015.

                  Answers
                  • Best 
                    Answer

                    Spills are not a problem as far as my usage. The vents are on the vertical side of the door. I would think that it would be very difficult for a spill to go inside. With all window type ovens, there is a possibility, but I don't think this should be a big issue on this oven.

                    By monique February 25, 2015.

                  • Question
                    Does fan turn on when top burners are on?   (6 Answers)

                    I know the ventilation fan turns on when the oven is on but does the fan turn on when the you turn the top burners on?

                    By Anonymous January 1, 2015.

                    Answers
                    • Best 
                      Answer

                      No it does not.

                      By okaracooker January 24, 2015.

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