Questions & Answers

1-10 of 25 Questions
  • Question
    Overall how is the motion-blur on these new QLED sets? I remember back in the day when LCD, and even the earlier LED televisions came out they all had motion blur issues, I could easily detect the "soap opera/ghosting" effect except on plasma sets.   (4 Answers)

    By K5 June 11, 2017.

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      Quite honestly this tv is just amazing. I remember the effect you mention and this tv has none of that. It has a fast refresh rate, excellent clarity, and color. We've been watching all types of programming and playing games of it since we got and it performs wonderfully.

      By rmcconn June 12, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    what display panel does this Samsung QLED use? The technical specs say "Other" It appears to be an LED panel with a quantum dot film layer. Can you let me know?   (3 Answers)

    By jojo February 15, 2017.

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      You are correct. I found this CNET article which helps explain the differences. cnet / qled-vs-oled-samsungs-tv-tech-and-lgs-tv-tech-are-not-the-same

      By ILLANOIZ February 23, 2017.

    • Question
      Whats the input lag on these new Qleds? are they good for gaming on like a ps4 pro?   (3 Answers)

      By BarryMckakiner May 3, 2017.

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        A professional ratings site puts the input lag around 24ms in gaming mode, 79ms out of gaming mode. Gaming mode turns of several processing features but playing games in 4K HDR looks great and responsive.

        By DavidJr May 9, 2017.

        • Top 1000 Contributor
    • Question
      Does this happen to be a smart TV and if not will you still be able to pull up Amazon and hula in all of that that's on the smart TV   (5 Answers)

      By Melinda April 14, 2017.

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        This is a Smart TV and Hulu, Netflix, YouTube and Amazon are some of the default apps already pre-installed. Additional applications are available for download through the TV.

        By DavidJr May 9, 2017.

        • Top 1000 Contributor
    • Question
      Does this TV randomly power -on and -off like some of the older Samsung LED's? My current 6000 series does this all the time, my understanding is that Samsung put insufficient capacitors in the TV's back then...curious if they have fixed the problem.   (2 Answers)

      By BDre September 14, 2017.

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        I have had the TV for about a month and have not noticed any random power on/off changes such as you described

        By KPesce September 19, 2017.

      • Question
        What are the actual vertical and horizontal dimensions for the TV and stand?   (1 Answer)

        By Carson September 1, 2017.

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          Product Size (W x H x D) Without Stand - 48.2 x 27.7 x 1.8 inches; Product Size (W x H x D) With Stand - 48.2 x 31 x 11.2 inches; Stand Size (WxHxD) 33.5 x 19.5 x 11.2 inches.

          By CommunityAnswer September 2, 2017.

        • Question
          What's the refresh rate on this model? It's listed for the other qled's...just not this one.   (2 Answers)

          By kmac October 10, 2017.

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            The refresh is 120 Hz.

            By CommunityAnswer October 10, 2017.

          • Question
            is this item on a dual voltage - is considering of taking it back home where the voltage is 220V   (1 Answer)

            By nina July 18, 2017.

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              No, this only uses 120V AC.

              By CommunityAnswer July 18, 2017.

            • Question
              Does this TV support Dolby Vision HDR?   (2 Answers)

              By SinGA May 9, 2017.

              Answers
            • Question
              When will bestbuy start selling Samsung Qled in stores? And sony xbr65940E in stores?   (2 Answers)

              By Brown March 2, 2017.

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                Answer

                Pretty sure the Samsung QLED's are available currently. Not sure what Sony model you're trying to refer to. Sony offers their Bravia XBR series TV's in the 55" and 65" sizes as the X930E and the 75" is the 940E. The difference is the two smaller televisions are edge lit LED's using a proprietary new technology called 'Slim Backlight Drive+" (where traditionally edge lit LED tv's had a single row of LED's along one side, for the Slim Backlight Drive+ models Sony has doubled the rows of LED's and placed them along both the top and bottom edge, then uses two "guide" panels to direct the light into local zones) but the 75" 940E uses Full Array Local Dimming (FALD) back lighting. Both have the more powerful X1 Extreme processor. So you're after either the XBR-65X930E as a 65" TV, or the XBR-75X940E as a 75" TV. BTW....Sony also uses QLED technology but unlike Samsung which puts its Quantum Dots into the LCD panel around the pixels, Sony puts their Quantum Dots into tubes and shines the LED's through them as part of the back light. (I have a 2016 XBR-55X930D which uses the first gen Slim Backlight Drive with two rows of LED's along both the left and right edge, same two guide panels and Q-dots. Also uses the slightly less potent X1 (non-extreme) processor. While the reviews I read say the E model is a better picture, I am very happy with both the picture and performance of my D model. And since I am not receiving anything in return for my comments, the one third of the price of the E model I paid for an open box D model made a big difference.)

                By Cross April 11, 2017.

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