Questions & Answers

29 Questions & 53 Answers
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  • Question
    IS THE 9500 CURVED HAVE A BETTER PICTURE THAN THE LG OLED 55?   (6 Answers)

    By undecided December 23, 2016.

    Answers
    • Best 
      Answer

      Purely subjective. Side by side OLED is brighter.

      By Chappy December 24, 2016.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    what is the differance between tvs md #un55ks9500 and md# un55ju6700 is 1500 less money   (2 Answers)

    By Anonymous May 3, 2016.

    Answers
    • Best 
      Answer

      The KS9500 is Samsung's best 2016, with quantum dot technology with wide color gamut, HDR support and a 120hz panel with en effective rate of 240hz. The JU6700 is Samsung entry level curved 2015, it's your regular LED with a 60hz panel refresh rate and an effective 120hz. The KS9500 is a much better model, however the best one I would recommend would be the JS8500, JS9000 or JS9500 which is Samsung's better 2015 TVs. If you are torn between the KS9500 or JU6700 I would go KS9500 however personally I like the JS9000 as a better TV overall between the two you listed.

      By Nickool May 6, 2016.

    • Question
      Is this TV Bluetooth enabled?   (3 Answers)

      By Whyhellomydear August 23, 2016.

      Answers
    • Question
      Which would you get 55ks9500 or 65ks8500 is bigger better or is there a great difference in quality.   (4 Answers)

      By Ken June 21, 2016.

      Answers
      • Best 
        Answer

        I had that same problem. Bigger for same price or better and smaller. The 55 9500 was my choice and I am not disappointed. This TV is unreal and also in the store that 65 looks small, but it's a moose. The top of line prevails my friend. I love this thing!

        By Mike December 31, 2016.

        • Verified Purchaser
        • My Best Buy® Elite Plus Member
    • Question
      Is it worth getting a motion rate of 240 vs120 in Samsung models? Is there a noticeable difference in Xbox games and sporting events thanks   (2 Answers)

      By Anonymous January 22, 2017.

      Answers
      • Best 
        Answer

        Yes 100% picture quality is great with sports

        By MikeA March 17, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      Is the picture quality still awesome when 4K service is not available from the cable company?   (5 Answers)

      By Anonymous December 31, 2016.

      Answers
      • Best 
        Answer

        Absolutely the picture quality is unreal almost life like

        By MikeA March 17, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      I am unable to change the volume on the TV. When I click the volume button on the remote it goes mute, when I click it again the volume number comes but and i click up or down to change the volume but nothing happens. Please help!   (1 Answer)

      By Volume December 17, 2016.

      Answers
      • Best 
        Answer

        When you press the volume button, it goes mute. Moving the volume button up and down adjust the desired volume. Pressing the volume button for more than 2 seconds shows the accessibility shortcuts to change the contrast of the volume.

        By Johnny December 18, 2016.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      What is the best viewing distance for this TV?   (3 Answers)

      By Silu November 23, 2016.

      Answers
      • Best 
        Answer

        Best viewing distance for this Samsung - 55 Class (54.6 Diag.) - LED - Curved - 2160p - Smart - 4K Ultra HD TV - with High Dynamic Range - Black, is anywhere between about 15 feet to about a mile, LOL. This picture is huge, clear and stunning.

        By AnimalLoverz March 13, 2017.

      • Question
        This tv has for screen mirroring?   (2 Answers)

        By Chikis1209 June 26, 2017.

        Answers
        • Answer

          Hi, Chikis1209, in the user manual http://downloadcenter.samsung.com/content/UM/201612/20161209095658187/ENG_US-JZATSCK-1.2.2.pdf on page 19, it advises how to connect your mobile device to screen mirror. ^Rosi

          By MrSamsung June 26, 2017.

          • Samsung Representative
      • Question
        How far does the stand protrude behind the TV?   (4 Answers)

        By terryflorida March 20, 2017.

        Answers
        • Answer

          with how the stand is designed and shapped it doesnt extend behind it. it extends in the front alittle but not much. It is almost directly under the tv and is slim and sleak and doesnt pop out on either side of the tv. i hope that helps

          By Jerbear March 22, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Member

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