Questions & Answers

1-10 of 90 Questions
  • Question
    Does this have HDR (High Dynamic Range)? BestBuy spec says No. But Samsung site lists as Yes.   (1 Answer)

    By Ace November 28, 2016.

    Answers
    • Best 
      Answer

      Yes, this model has HDR Premium technology display.

      By CommunityAnswer November 29, 2016.

    • Question
      Is there a wall mount that works with this curved-screen model?   (2 Answers)

      By Flipper September 26, 2016.

      Answers
      • Best 
        Answer

        Model VLC1-B1 wall mount should work with this TV.

        By CommunityAnswer September 26, 2016.

      • Question
        What is the difference between Samsung models UN65KS6500FXZA and UN65KS8500FXZA   (2 Answers)

        By Bobo December 4, 2016.

        Answers
        • Best 
          Answer

          #1 - 983,300,000 colors. Make a HUGE difference on all sources.. even old movies. 8500 is true UHD (>1 billion colors) while the 6500 is 16.7 million colors. Huge difference. #2 - The base panel on the 6500 is 60hz. Its is 120hz on the 8500. While Samsung is providing technology to emulate 120hz on the 6500, the base panel is 60 hz. BluRays and DVDs are 24 frames per second. When the panel is 60hz, which is not divisible by 24, its has to approximate 1 out of ever 3 frames (known as 4:3 pulldown). 120 hz is divisible by 24. The pulldown results in blur, especially on fast motion as the TV attempts to merge 2 different frames. The result with a true 120hz panel is that you are seeing everything as filmed, not as manipulated, so the file is crisp and clean and the motion seems real. #3 - There are more core in the processor that upscales from your non-4k source to 4k. Its a much better TV.

          By SkyCross December 9, 2016.

        • Question
          Can you watch Netflix on this TV   (5 Answers)

          By Lynne July 24, 2016.

          Answers
          • Best 
            Answer

            yes, very easy to setup and switch between tv and netflix

            By neil September 9, 2016.

          • Question
            Just got my TV today - remote volume adjustment would not got up enough, then it stopped working first day. Any solutions? I can not adjust volumn manually and now, the new remote doesn't change either.   (2 Answers)

            By Shirl August 28, 2016.

            Answers
            • Best 
              Answer

              Go to settings Sound and see TV speaker is selected

              By JKJGeek September 23, 2016.

            • Question
              Can one stream and watch movies through mirroring from a Samsung android phone ?   (1 Answer)

              By Charlize May 6, 2016.

              Answers
              • Best 
                Answer

                Yes. The tv has to be a smart tv and have the option installed but most new ones already have it anyhow

                By Joe May 23, 2016.

              • Question
                Is this model compatible with smartthings? can it act as a smartthings hub?   (1 Answer)

                By NBWriter May 1, 2016.

                Answers
              • Question
                How much does this 65 " tv cost??   (2 Answers)

                By Bunny56 December 16, 2016.

                Answers
                • Best 
                  Answer

                  I purchased mine the week after black Friday for 999.00

                  By Larry December 31, 2016.

                  • Verified Purchaser
                  • My Best Buy® Member
              • Question
                Is this TV 120hz or 240hz   (3 Answers)

                By Shawna November 20, 2016.

                Answers
                • Best 
                  Answer

                  It's 60htz and 120 refresh/upscale.. so it's kinda dishonest when they say 120 refresh, when you believe it's 120htz.. so to be correct it's 60htz. I wish it was 120htz.

                  By JoxniWarlock February 19, 2017.

                • Question
                  Does this TV have WI If   (2 Answers)

                  By Lvanyankeefan November 5, 2016.

                  Answers
                  • Best 
                    Answer

                    Yes, it does have the ability to connect to wireless networks.

                    By cwilliams706 November 19, 2016.

                    • Verified Purchaser
                    • My Best Buy® Elite Member

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