Questions & Answers

33 Questions & 91 Answers
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  • Question
    Is there no interior light on this dryer?   (9 Answers)

    By Anonymous August 23, 2015.

    Answers
    • Best 
      Answer

      No interior light on this model...

      By Sonic62 September 13, 2015.

    • Question
      Is model DV40J3000EW an energy efficient dryer?   (5 Answers)

      By Anonymous April 9, 2015.

      Answers
      • Best 
        Answer

        Thanks for your interest in the DV40J3000EW. While this model isn't Energy Star certified under the new guidelines, it does feature the energy saving Sensor Dry technology so it detects moisture and adjusts the drying time as needed. When used in conjunction with Samsung's HE Washers, the high spin speeds extract the maximum amount of water so clothes can spend less time in the dryer, which also helps to save energy. - Ms. Samsung

        By Anonymous April 15, 2015.

        • Samsung Representative
    • Question
      Do you need to do anything to the dryer when it is brand new before drying the first load...??   (8 Answers)

      By Nina July 21, 2015.

      Answers
      • Best 
        Answer

        Yes, run one cycle empty so the dryer can "burn" off and out gases from the materials, as these may get into the first load of clothes.

        By Sonic62 September 13, 2015.

      • Question
        Is there a way to turn off the song that plays at the end of the cycle?   (1 Answer)

        Is there a way to turn off the song at the end of a cycle? My son says it wakes him up, and I can't do laundry at the times of day it is most convenient for me. The song has no volume control and the manual doesn't address this.

        By Anonymous January 22, 2016.

        Answers
        • Best 
          Answer

          I'm sorry to hear the end of cycle signal in the DV40J3000EW is waking your son. Most Samsung Dryers do have the option to turn the signal off, but unfortunately this one does not. Thank you for the question, Ms. Samsung

          By Anonymous February 2, 2016.

          • Samsung Representative
      • Question
        Is this dryer compatible with 220 wiring? And are all three prong power cords universal?   (5 Answers)

        By jojo October 4, 2015.

        Answers
        • Best 
          Answer

          The dryer uses 220 for the heater element and 110 volt for motor and timer and temperature control. 220 volt power cords are not universal due to the different configurations of the receptacle and amperage.

          By sundancer87 October 21, 2015.

        • Question
          Is this model a part of the previous recall for Top Loading Samsung Washers?   (0 Answers)

          By jimmydean March 24, 2017.

        • Question
          This dryer was installed today. It seemed to be working when it was installed. However, I just tried to do my first load and now it won't spin. The cooling light and end light are on while the heat light is flashing. What can I do to make this work?   (1 Answer)

          By theandyn March 7, 2017.

          Answers
          • Answer

            Those lights are supposed to stay on. The blinking light is what indicates what cycle the dryer is in. The drying, cooling and end lights all stay on during the cycle, but the current status light will blink. The manual has it wrong. I already verified with samsung that that is normal operation. They said the manual is outdated.

            By larry April 8, 2017.

          • Question
            That depth with door open dimension is not right. What is the full measurement from the back of the machine with the full door swing? And does this open from right to left?   (1 Answer)

            By MrWDshopping February 24, 2017.

            Answers
            • Answer

              Not sure about the dimensions but the door can be switched to your preference. It opens from the left and swings right as you face the machine from the factory.

              By JJENK1234 April 1, 2017.

              • Verified Purchaser
              • My Best Buy® Member
          • Question
            Does the dryer suppose to leaks or drains water or condensation from the bottom of the system.   (2 Answers)

            By dwatts January 11, 2017.

            Answers
          • Question
            what are the dimensions for this dryer?   (2 Answers)

            By Anonymous December 18, 2016.

            Answers
            • Answer

              I think you have the model number. Please check on it to be exact. Thank you.

              By NewMe2017 December 19, 2016.

              • Verified Purchaser
              • My Best Buy® Member

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