Questions & Answers

25 Questions & 43 Answers
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  • Question
    Gas vs propane cloths dryers   (4 Answers)

    Do you have to have a different orifice for natural gas and propane dryers? If so, Is it difficult to change out?

    By Donnie March 24, 2014.

    Answers
    • Best 
      Answer

      Yes, it's important to use Samsung's LPKIT-3 Liquid Propane Conversion Kit to convert the Gas Dryer from natural gas to propane. Samsung recommends having this installed by a qualified technician. Thanks for your interest, Ms. Samsung

      By Anonymous March 24, 2014.

      • Samsung Representative
  • Question
    DRYER VENT   (2 Answers)

    Can this dryer be ordered with a vent that exits from the top of the unit instead of the rear?

    By Anonymous March 19, 2015.

    Answers
    • Best 
      Answer

      Thanks for your interest in the DV42H5000GW. This and other Samsung Gas Dryers come ready to vent out the back, or can be converted to vent out the left side or the bottom using the DV-1A vent conversion kit accessory. Top venting is not an option. - Ms. Samsung

      By Anonymous March 20, 2015.

      • Samsung Representative
  • Question
    Can the dryer door be reversed, such that it opens in the opposite direction???   (10 Answers)

    By El April 10, 2015.

    Closed to new Answers

    Answers
    • Best 
      Answer

      Absolutely. Easy fix.to rehinge from one side to the other.

      By gr0uch0 December 11, 2015.

    • Question
      What are the dimensions of this dryer   (1 Answer)

      By Joe July 13, 2016.

      Answers
      • Best 
        Answer

        The dimensions of the dryer are 38.75" H x 27" W x 32.5" D.

        By CommunityAnswer July 13, 2016.

      • Question
        Does this gas dryer come with the plug and can u put on pedestal if u don't use a pedestal for washer?   (5 Answers)

        By Zen May 17, 2015.

        Answers
        • Best 
          Answer

          Hi Zen, Yes to both questions. Samsung Dryers, including the DV42H5000GW, do come with the power cords and plugs factory-installed, and it's fine to mount the Dryer on a compatible Pedestal regardless of whether the companion Washer is also on a Pedestal. - Ms. Samsung

          By Anonymous May 18, 2015.

          • Samsung Representative
      • Question
        what is the color of the trim around the door and the control button? I have the steam washer and the the button and trim around the door are silver. Was hoping this dryer would match but it looks like the trim around the door is white.   (0 Answers)

        By pds July 17, 2017.

      • Question
        I just purchased this item and I cant get it hot, the vents are clear and the dry levels are up, how do I achieve higher heat   (1 Answer)

        By roadsterjohn April 24, 2017.

        Answers
        • Answer

          Hi roadsterjohn, we understand your concerns with the dryer. Please fill out the form on http://smsn.us/SamsungSupportUSA and our Social Media team will be happy to assist you. ^Rosi

          By MrSamsung April 24, 2017.

          • Samsung Representative
      • Question
        Hi, i just received my dryer a couple of days ago. And im kind of getting alil fustrated since its my first front loader. My question is why doesnt my loads dry in time. Before it would take 45 minutes on a old dryer now when i put that time it doesnt?!   (0 Answers)

        By Sahm3kidz March 13, 2017.

      • Question
        what is the factory warranty?   (1 Answer)

        By Anonymous February 1, 2017.

        Answers
        • Answer

          Hi, you can review the manufacturer's warranty at http://www.samsung.com/us/support/service/warranty/DV42H5000GW/A3. ^Rosi

          By MrSamsung February 2, 2017.

          • Samsung Representative
      • Question
        What are the annual KWHours for this unit?   (0 Answers)

        By Mareth January 20, 2017.

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