Questions & Answers

1-10 of 16 Questions
  • Question
    Does this phone have Wi-Fi calling?   (2 Answers)

    By Jean March 2, 2017.

    Answers
    • Best 
      Answer

      Yes, it does

      By Dave March 2, 2017.

      • Verified Purchaser
  • Question
    Does this phone come with a battery, wall charger, cable, ear buds w/mic?   (2 Answers)

    By Unbundledloop January 19, 2017.

    Answers
    • Best 
      Answer

      Yes it does but no memory card thou

      By Ferny January 20, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Will this phone work in the Tracfone program?   (1 Answer)

    Answers
    • Answer

      This phone is locked to Verizon.

      By CommunityAnswer July 7, 2017.

    • Question
      Does this phone work on T mobile network   (0 Answers)

      By RaB June 24, 2017.

    • Question
      Can this phone be used with Total Wireless? I already have a plan with them. I just need to replace my phone. I have a Samsung Galaxy SIII that I think is getting ready to expire on me.   (1 Answer)

      Answers
      • Answer

        We recently replaced our S4 with an S5 at Best Buy. The SIM card transferred ok, but we failed to notice the S5 phone we ordered with Best Buy was set up for ATT. Obviously, we could not get it to work with our carrier Verizon. The Samsung rep at Best Buy helped us with our problem, but Best Buy charged us $35 to replace our new phone to the correct version. Hint: Be careful to talk things over with a good Samsung rep (hopefully on site at Best Buy), and look carefully at the hidden print on the phone you buy. Make sure it will work with your carrier, and make sure your SIM from S3 to S5 will work properly. Sorry, I don't know much about your carrier. Good luck.

        By REV1 May 28, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Can this phone be used on a Verizon PrePaid plan?   (2 Answers)

      Answers
    • Question
      Can this be used with Straight Talk?   (1 Answer)

      By jon March 17, 2017.

      Answers
      • Answer

        No, this phone is locked to the Verizon network.

        By CommunityAnswer March 18, 2017.

      • Question
        Is this phone unlocked? Can be used abroad? I would like to take it with me to Latin America. More specifically, Venezuela.   (3 Answers)

        By Mark5 March 10, 2017.

        Answers
        • Answer

          It is not unlocked.

          By Neil April 28, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Can this phone talke to our smart Samsung 65" curve tv?   (0 Answers)

        By Anonymous September 1, 2016.

      • Question
        I have a verizon wireless plan and only want to change phones not plans. Can I simply purchase this phone and install my current sim card ?   (2 Answers)

        By Terry June 26, 2016.

        Answers
        • Answer

          Yes... kind of. The folks at Best Buy actually set it up for you, but it doesn't affect your current plan.

          By Neil April 28, 2017.

          • Verified Purchaser
          • My Best Buy® Member

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