Questions & Answers

1-10 of 33 Questions
  • Question
    what is the difference in this stove and the "non-chef" stove?   (2 Answers)

    what is the difference between this Chef version and the model NX58H9500WS?

    By Anonymous February 8, 2015.

    Answers
    • Best 
      Answer

      Thanks for your interest in Samsung's Gas Slide-in Ranges. These two models are very similar - both feature a 5.8 cubic foot True Convection oven, 5-burner cook tops with True Dual Power Burners and center griddle burners, and intuitive Guiding Light oven controls. The NE58F9710WS Chef Collection model is enhanced with premium Chef Collection design aesthetics, more BTUs to the Power Burner (19K vs. 18K), an upgraded gliding rack (compared to a split rack in the NX58H9500WS), and Chef Bake which helps to maintain an even more consistent oven temperature. - Ms. Samsung

      By Anonymous February 10, 2015.

      • Samsung Representative
  • Question
    Does this model (NX58H9950WS) equipped with blue LED knobs?   (1 Answer)

    By Anonymous July 26, 2017.

    Answers
    • Best 
      Answer

      No, only the induction top model does.

      By AmiraTech July 27, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Plus Member
  • Question
    What is the Power (Electrical) Details for the Gas Range; Volts and Amps?   (2 Answers)

    By ROR5555 February 13, 2015.

    Answers
    • Best 
      Answer

      • Use a dedicated 120-volt, 60-Hz, 20-amp, AC, fused electrical circuit for this range. A time-delay fuse or circuit breaker is recommended. Do not plug more than one appliance into this circuit. Do not connect the ground wire to plastic plumbing lines, gas lines, or hot water pipes. • This range must be Earth grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electrical shock by providing a path for the electric current. This range is equipped with a cord having a grounding plug. The plug must be firmly plugged into an outlet that is properly installed and grounded in accordance with the local codes and ordinances. If you are unsure whether your electrical outlet is properly grounded, have it checked by a licensed electrician. • The range is supplied with a 3-pronged grounded plug. This cord must be plugged into a mating, grounded 3-prong outlet that meets all local codes and ordinances. If codes permit the use of a separate ground wire, we recommend that a qualified electrician determine the proper path for this ground wire. • Electrical service to the range must conform to local codes. Barring local codes, it should meet the latest ANSI/NFPA No. 70 – Latest Revision (for the U.S.) or the Canadian Electrical Code CSA C22.1 – Latest Revisions. • It is the personal responsibility of the range owner to provide the correct electrical service for this range.

      By WoodRat September 14, 2015.

    • Question
      Seasoning skillet and grates before use   (1 Answer)

      I know I should season the cast iron skillet that comes with the range, but should I also season the cast iron grates before I use the stove top? FYI: I have propane gas. The stove I have now has porcelain coated grates and the residue from the propane leaves a dark coating that's very difficult to remove. I'm hoping to avoid that situation with the Samsung range. I'd appreciate any advice you can give me. Thanks.

      By LBC October 29, 2014.

      Answers
      • Best 
        Answer

        Thanks for the question. The griddle and grates that come with the new NX58H9950WS Chef Collection Gas Slide-in Range have a special coating and don't require seasoning. - Ms. Samsung

        By Anonymous October 31, 2014.

        • Samsung Representative
    • Question
      Does NX58H9950WS have the "Chef Bake" feature? This feature isn't listed, but the "Bake" spec is 175-550 F., which is same as ovens with Chef Bake. The NX58H9500WS "Bake" spec is 150-550 F., which indicates they have different oven systems for "Bake."   (0 Answers)

      By InterestedConsumer May 27, 2017.

    • Question
      I'm told that the building I am moving into can only allow a gas stove or cooktop and wall oven. Does that mean I should buy a gas stove ie. NX58H9950WS, or can I buy something dual fuel?   (0 Answers)

      By JT January 6, 2017.

    • Question
      My oven locked, how do I unlock it?   (0 Answers)

      By Bernie November 24, 2016.

    • Question
      I have heard that there is a loss of BTUs when natural gas stoves are converted to liquid propane (LP) gas. Does anyone know the stovetop burner BTU ratings when the range is converted to liquid propane? Thank you!   (0 Answers)

      By RenzoPassatelli November 22, 2016.

    • Question
      I have same questions for both Samsung Chef collection, and the slide-in 950: 1. Where does oven vent, ie. front, or back? 2. Can oven light be turned on without opening the oven door?   (0 Answers)

      By Anonymous November 16, 2016.

    • Question
      What is the best way to clean the griddle?   (0 Answers)

      By Anonymous November 7, 2016.

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