Questions & Answers
- QuestionHi do you get a cosmetic stain how did your glass top stove (3 Answers)Answers
I have tried all of the cooktop cleaners and nothing removes the marks from the top of my Chef collection range. I have very mixed feelings about this appliance, I had to have the motherboard changed within the first 2 months under warranty however appliance repair told me that had it not been under warranty it would have been over $700 for the repair. Since the repair, no issues. I had a "ceran" branded cooktop on my previous kitchen aid and it cleaned up wonderfully with cooktop cleaner... Not this one. My husband said that the new cooktops branded with a "k" in the top left corner of the glass cook top are inferior for cleaning...this chef collection has that "k" unfortunately. I love the oven and its performance but I'm not impressed that I can't make it look perfectly clean on the top. The best thing we have found is manually using a "scrunge" with a lot of elbow grease unfortunately.
- QuestionExact width of product (2 Answers)Answers
- Questionwhat type of pots and pans should be used on glass cook top to prevent scratching (2 Answers)Answers
I would just avoid ceramic on the glasstop. So I'm very careful with my Dutch oven and pizza stones. All metals pots are safe, since they're not as hard as glass. Remember the MOH scale from middle school science class: harder materials scratch softer ones. Glass is pretty hard, at least harder than metals.
- QuestionCan I chose between hot air and no circulation for baking? (1 Answer)
- Questionwhat is the height of the oven? (0 Answers)
- Questionwhere do i go to get a new part? (1 Answer)
recently purchased this range and was damaged during unloading (not from best buy) and i am having a hard time locating a part number to try to order a new piece. i have looked in the part store best buy has but most things on the website does not have a picture or an item description. 2 of the leveling legs broke and the metal plate that guides the legs into place is damaged. any insight on finding a part number or who to contact about getting this replaced would be helpful.Answers
- QuestionCan the height of the stove be adjusted? (4 Answers)Answers
yes, you can, but it is complicated, because you have to adjust the height first and THEN slide the oven in place. You can't access the feet when the bottom drawer is out because the bottom drawer is a closed compartment due to the warming drawer function. It took us many tries to slide the range in and out to level it.
- QuestionWhere do you store the flex duo tray when not in use? (3 Answers)Answers
I simply store it in the dining room when I need to remove it. But honestly that's really rare. Usually I'm using the smaller top part for everyday cooking. I've only removed it for the 30 pound turkey I roasted perfectly at thanksgiving... in only 3 hours! Btw, no regrets in purchase!
- Questionwhere does heat from oven vent? (4 Answers)
- QuestionWhere does bar for cook top go? (3 Answers)
yesterday i found a product video that explained installation of black bar for back of eelectric stovetop. Wanted to show it to my husband can't find video of bar instalation..It doesn't seem to be in the product description video. HELPAnswers
Not sure what bar you're referring to. Do you mean the safety latch that prevents the oven from tipping? As far as u know I didn't install any black bar. This model was not a perfect fit for my 40 year old slide in. Meaning it sticks out into my kitchen a little bit. I could have cut into my counter Formica counter to make it flush, but didn't.
Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions