Questions & Answers

11 Questions & 60 Answers
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  • Question
    Can this work as a portable charger?   (5 Answers)

    By AKW April 29, 2017.

    Answers
    • Best 
      Answer

      Not really. This wireless charger will always need an outlet to be plugged into to work, so it's not a portable charger in that sense. However, the charger itself is physically portable and so long as you find an outlet, you're good to go. So you can take it to a coffee shop, for instance, but you will need to plug it into a wall outlet to charge your phone.

      By JaysWay April 29, 2017.

    • Question
      How is this charger different than the older Samsung Model: 60-3692-05-XP?   (5 Answers)

      By Dee April 8, 2017.

      Answers
      • Best 
        Answer

        The only differences are the size, conversion, connection and surface material. This charger is heavy and large but has the ability to convert from flat to standing and also has a leatherette surface that holds the glossy S8 and even the S7 so well an earthquake couldn't budge them. The charging speed is exactly the same as last years model and it comes with an identical AC adapter but this time it's powered by a USB type C cable just like the S8.

        By TacoAssassin May 26, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Why does it some time to charge 3 hours for s 8+   (10 Answers)

      By Martini183 May 10, 2017.

      Closed to new Answers

      Answers
      • Best 
        Answer

        Go to Settings /Accessories /fast wireless charging. If you want fast charging the switch needs to be on. Hope this helps

        By SJinAZ June 2, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Will this charger work with the new Galaxy S8?   (5 Answers)

      By Anne May 9, 2017.

      Answers
    • Question
      I opened the boxing for this at the Verizon store and it came with a charger and cord. Why wouldn't this one?   (5 Answers)

      By Paul April 25, 2017.

      Answers
      • Best 
        Answer

        It does come with adapter and cord.

        By Saberfly May 3, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      Does it come with cable and power adapter?   (5 Answers)

      By SamsungQuery April 23, 2017.

      Answers
      • Best 
        Answer

        Yes it does. It comes with the Samsung OEM cable and plug, just like the kind you get with a new Samsung phone.

        By NSSTG8R April 28, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Does it charge the S8+ while it is in the flip phone case?   (5 Answers)

      By Anonymous April 17, 2017.

      Answers
      • Best 
        Answer

        Not very well.

        By Sonny May 27, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Does this charger come with overload protection?   (5 Answers)

      By Patrick April 23, 2017.

      Answers
      • Best 
        Answer

        Yes it does, stops charging after max charge is reached.

        By Sonny May 27, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Is the fast charge usb-c charger that is included a Samsung OEM or generic?   (5 Answers)

      By Ira April 26, 2017.

      Answers
      • Best 
        Answer

        It is a Samsung OEM USB cable and wall plug. The same kind you get with a new Samsung phone.

        By NSSTG8R April 28, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Can you charge 2 phones at the same time or a tablet?   (5 Answers)

      By Mel April 30, 2017.

      Answers
      • Answer

        No it will only charge one device at a time and it will charge a tablet as long as the tablet supports Qi wireless charging.

        By TRich May 9, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member

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