Questions & Answers

22 Questions & 34 Answers
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  • Question
    Is the battery removable and what type of charger does it use?   (5 Answers)

    By Doe6 August 22, 2016.

    Answers
    • Best 
      Answer

      Yes removable and fast charging micro usb..

      By MochaMike September 16, 2016.

    • Question
      What operating system does the Samsung J3 have? Does it have talk to text?   (2 Answers)

      By suz November 26, 2016.

      Answers
      • Best 
        Answer

        The phone has Android 6.0.1 and it does have talk to text.

        By CommunityAnswer November 27, 2016.

      • Question
        This device is described as a prepaid phone, but it's listed with postpaid pricing. Is it a prepaid or a postpaid device?   (4 Answers)

        By CellPhoneLover June 19, 2016.

        Answers
        • Best 
          Answer

          This model is a postpaid version. The same phone is available for different carriers and plans for different amounts.

          By DanOSterling July 28, 2016.

        • Question
          What warranty is included on this Samsung J3 phone?   (1 Answer)

          By Anonymous October 16, 2016.

          Answers
          • Best 
            Answer

            the phone comes in a stiff paper box with a charger and a tiny pamphlet of information and disclaimers to protect the manufacturer from law suits. It is a nice phone, but fragile. A very nice manual is available on line only as few people actually reads them, so no real need to pay to print a manual. Unless this is your first smartphone, you already know most of what you need, like they break in falls over 12 inches, don't last long as consumers have been trained to demand new and improved ever 12-24 months so quality is not required or desired, don't drop it in the toilet, you do not need to dial 1 before the area code, all calls require the area code, if you carry it in your pocket you will make accidental calls referred to as "butt calls", downloading apps is best done at home over your WiFi as it is faster and no extra charge, the screen, battery and memory will not really support recording a movie to play later unless the phone is plugged into a wall socket later, batteries are not removable as hen the batteries no longer hold a charge in a year or two, the carriers and manufacturers prefer you buy a new phone with an extended contract and not just a new battery, turn off mobile internet when not in actual use or your apps will automatically update continuously using up your battery and data plan, etc. This is a good enough phone. Enjoy! Best Buy has the best prices, better than Verizon stores for the same items. My wife and I have bought all our phones at Best Buy from them the last five years, about eight all together. Best Buy Geek Squad insurance is cheaper and better than Verizon's plan and you will need it.

            By Nearoffutt November 9, 2016.

            • Verified Purchaser
            • My Best Buy® Elite Member
        • Question
          Does this phone work with a bluetooth device?   (2 Answers)

          By Alan March 13, 2017.

          Answers
        • Question
          will this phone work in Paris France?   (1 Answer)

          By brennan January 7, 2017.

          Answers
          • Best 
            Answer

            The phone will work in other countries.

            By CommunityAnswer January 7, 2017.

          • Question
            Is this phone really fragile and easy to break as some reviewers have mentioned?   (1 Answer)

            By Ally December 30, 2016.

            Answers
            • Best 
              Answer

              I drop mine quite often.. get a good case for it and you'll be just fine.

              By Clintuwg February 24, 2017.

              • Verified Purchaser
              • My Best Buy® Member
          • Question
            Ok so if I wanna pay the $7.00 for 24 months deal would I be able to do that online or would I have to wait and do it in store????   (1 Answer)

            By Ilovephatphones July 16, 2017.

            Answers
            • Answer

              It gets added to your monthly cell phone bill automatically.

              By Krew July 30, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Member
          • Question
            I thought this phone j3 has 8gb. Is this phone a recent upgrade version?   (1 Answer)

            By santo1234 April 11, 2017.

            Answers
            • Answer

              There are two versions of the Samsung galaxy J3. There is the J3 6(2016) that has the 8 gb and there is the J3 V that has 16 gb. Hope that helps :)

              By Katie May 7, 2017.

            • Question
              Will I be able to use this phone with a safelink plan?   (0 Answers)

              By Kari March 28, 2017.

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