A:AnswerHello, J. We would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
A:AnswerSamsung decided to remove the SD card feature. I'm sure you could Google various answers but I believe lit was a part of reducing the price of the phones this year. When you plug the phone in your computer you will have a notification that will allow you to click on it. You give permissions to the computer and you can go through file explorer in windows to get to the storage folders. DCIM folder will contain your photos.
A:AnswerIf you want a true, unlocked phone. Buy direct from Samsung or Apple. Otherwise, the moment you activate your new phone, it becomes carrier locked, and neither Beat Buy or the carrier will unlock it.