Questions & Answers

1-10 of 118 Questions
  • Question
    SIM Card   (10 Answers)

    I've purchased the Galaxy S7 Edge and selected AT&T as my carrier. Does the phone come with a SIM card?

    By Hollywood88 March 2, 2016.

    Answers
    • Best 
      Answer

      Yes. It will include a SIM card in the box. (I received mine and it included one)

      By Safyrical March 10, 2016.

    • Question
      Unlocked   (3 Answers)

      Is it possible to pre-order this phone unlocked?

      By Anonymous February 23, 2016.

      Answers
      • Best 
        Answer

        I just called AT&T the phone will be locked if you are in a contract with them. If you buy the phone at full retail price it will still be locked until you request an unlock from https://www.att.com/deviceunlock then you can use it on any compatible carrier.

        By Brandon February 28, 2016.

      • Question
        Is the Unactivated S7 @ $794.99 an unlock device?   (5 Answers)

        It is not clear or does not state if the unactivated S7 @ $794.99 an unlock device?

        By pre order S7 February 27, 2016.

        Answers
        • Best 
          Answer

          I just called AT&T about this, the phone will be locked if you are in a contract with them. If you buy the phone at full retail price it will still be locked until you request an unlock from https://www.att.com/deviceunlock then you can use it on any compatible carrier.

          By Brandon February 28, 2016.

        • Question
          Micro Sd Card   (2 Answers)

          According to the specifications/ details about the expandable memory via Micro Sd on Samsung website for the Samsung Galaxy S7 and S7 Edge it states, that it expands up to 200GB, but on the Best Buy web under specifications in regards to the expandable memory for the Micro Sd it states up to 128GB, so wondering what sources are correct, true and accurate? and if it is up to 200GB what is the best possible by Samsung Micro SD card or Class 10 card can be found on the Best Buy web under what SKU or Model number it is. Thank you

          By Anonymous February 22, 2016.

          Answers
          • Best 
            Answer

            there will be a software update allowing the phone to us up to 2TB, even though micro cards that big don't exist yet.

            By dj infinity February 23, 2016.

          • Question
            Does the unlocked device have the carrier logo on the back and are headphones included in the box?   (7 Answers)

            By Anonymous February 29, 2016.

            Answers
            • Best 
              Answer

              From what I can see, Best Buy does not currently offer the Unlocked International version of this device. Verizon's phones, when purchased, do not come locked. They do, however, carry the verizon logo and usually need to be sold on a line of service with Verizon.

              By Safyrical March 10, 2016.

            • Question
              Does AT&T still have the 2 year commitment contract?   (4 Answers)

              I am coming up on the end of my current 2 year commitment contract with AT&T and I am wondering if they still offer that option. Everything I see today is for AT&T Next. I have a grandfathered Data plan which I don't want to lose. My understanding is that I would lose it if I switched to a Next contract. True or Not true? And if AT&T does still offer the 2 year commitment plan, how does it cost to secure a new Samsung Galaxy S6 edge +, or better yet, the new Samsung Galaxy S7 edge? Anyone have any knowledge on this matter?

              By Nate February 22, 2016.

              Answers
              • Best 
                Answer

                Att did away with 2 year contracts in January 2016. You have to pay full price, either one lump sum or 0 percent finance with Next installment payments. You can keep your grandfathered data plan, but not if you buy at Best Buy; their point of sale computers only allow you to select currently offered data plans. You will have to go to an ATT corporate store and be sure they don't change it on you, intentionally or accidentally. Even if they do, you have two billing cycles to call ATT customer service and get it restored. If you wait longer than two cycles, you will be out of luck.

                By Anon March 7, 2016.

              • Question
                Can a HTC1 sim card fit into the Galaxy S7? I want to transfer all my data to this phone.   (1 Answer)

                By JS82670 April 19, 2016.

                Answers
                • Best 
                  Answer

                  I'm not sure if the sim card will fit but samsung made it every easy to transfer all your data from your old phone onto the S7 by including an adaptor that you plug into your phone to connect both devices together.

                  By Cymoua April 20, 2016.

                • Question
                  How do I access the advertised $50 of VR content?   (3 Answers)

                  Downloaded the oculus app, set up an account, but see no apps available to download. Eve: Gunjack remains at 6.99 despite being advertised as part of the pre-order bundle.

                  By Anonymous March 7, 2016.

                  Answers
                  • Best 
                    Answer

                    The bundle is the original 6 apps it downloads when you sign up for oculus and complete setup. You should have seen the list and the download and install as part of the setup. Is 360 photos, video, 2 videos Cirque and Strangers and a VR introduction. Not sure this is actually worth 50. But enjoying free content.

                    By JMcBride March 8, 2016.

                  • Question
                    Unactivated Device   (2 Answers)

                    If I buy this phone at its full price as an Unactivated device, will it work in Europe?? (Specifically in Spain)

                    By Anonymous February 29, 2016.

                    Answers
                    • Best 
                      Answer

                      Not until it is unlocked by ATT. Go to the ATT unlock portal and submit the request as "non customer". https://www.att.com/deviceunlock/#/

                      By Anonymous March 7, 2016.

                    • Question
                      When will you get more galaxy s7 edge phones   (1 Answer)

                      When will you get more galaxy s7 edge phones

                      By mney team March 19, 2016.

                      Answers

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