1-6 of 6 Answers
Come into the Samsung Experience Shop inside Best Buy, we'll help you out!
Sorry, there was a problem. Please try again later.You have to press and hold the power button until the pop-up appears allowing you to power down. Just pressing the button only puts it in sleep mode.
Sorry, there was a problem. Please try again later.It's constantly downloading, just turn it off, and even if you use it for alarms the product will still work
Sorry, there was a problem. Please try again later.You need to hold the button in until the screen goes off.. Sometimes takes a few seconds. Also chech your settings for your screen. Another option is to turn the power off.
Sorry, there was a problem. Please try again later.Did you push the power button until the shut down menu appears on the display? If no then push the power button until the shut down menu appears and tap on the shut down command on the display
Sorry, there was a problem. Please try again later.It should go off. I'd take it in to be looked at if the screen does not turn off when the power button is pressed.
Sorry, there was a problem. Please try again later.
