Questions & Answers

76 Questions & 103 Answers
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  • Question
    Does this have 3G/4G connectivity?   (4 Answers)

    By Anonymous March 7, 2016.

    Answers
  • Question
    Can I make a call from it? Can I leave my phone behind and just use the watch? Does it have sim card slot?   (3 Answers)

    By Anonymous March 23, 2016.

    Answers
    • Best 
      Answer

      No

      By Anonymous March 23, 2016.

    • Question
      It has signs of beatings or use?   (1 Answer)

      Answers
      • Best 
        Answer

        The watch I received was new and showed no signs of wear. It was completely unused and I set it up easily. There were absolutely no signs of wear. All accessories were still in the plastic and the box was sealed.

        By KLW99 June 10, 2016.

      • Question
        Is this compatible with the Samsung Galaxy light?   (1 Answer)

        By Anonymous August 31, 2016.

        Answers
        • Best 
          Answer

          Yes, the watch is compatible with the Samsung Galaxy light.

          By CommunityAnswer August 31, 2016.

        • Question
          Is this watch compatible with the Nexus 6 (Motorola)?   (1 Answer)

          By Psemach4 August 15, 2016.

          Answers
          • Best 
            Answer

            Yes, the watch is compatible with a Nexus 6 smartphone.

            By CommunityAnswer August 15, 2016.

          • Question
            How long does the battery last for?   (2 Answers)

            By BJO04 July 5, 2016.

            Answers
            • Best 
              Answer

              2-3 days moderate use!

              By Vegas July 15, 2016.

            • Question
              Do you send ítems to México?   (1 Answer)

              Im interested in a refurbished item

              By Totti diaz March 22, 2016.

              Answers
              • Best 
                Answer

                We ship to the 50 US states, Guam, Virgin Islands, and military addresses. We do not ship to Mexico. I have provided a link below where you can read more about our international ordering options. http://www.bestbuy.com/site/Help-Topics/International-Orders/pcmcat204400050019.c?id=pcmcat204400050019 Thanks!

                By DerekBBY March 23, 2016.

                • Best Buy Staff
            • Question
              is this watch unactivated   (1 Answer)

              Because I have a Samsung galaxy s7 phone that I purchased unactivated and I'm using it on straighttalk service with no contract and also what condition is the watch in because on your site it states that some devices can be ranked as excellent-certified, excellent, satisfactory and fair

              By Anonymous March 20, 2016.

              Answers
              • Best 
                Answer

                The watch I received was not activated because chose the Bluetooth/WiFi version. I did not buy a watch that used a cellular carrier because I did not care to make or receive calls from my watch. I called my phone carrier and they said I could add the watch to my account and pay $10 per month because it would have it's own sim card and phone line. I can do it at a later time if I decide to do it., but for now, I'm happy without using a cellular carrier.

                By KLW99 June 10, 2016.

              • Question
                I have a small wrist...is it big /bulky?I'm a small lady lol   (2 Answers)

                By Carolyn August 15, 2017.

                Answers
                • Answer

                  It is an excellent watch. I also have a smaller wrist.....well for a guy anyways. Haha. That being said, it actually comes with two sized wristbands. One small and one large. For me the small was too small. And the large was too large. I compromised. I used one of each and made a medium. It fits well. So in truth you get three sizes. Pay no attention to my watch face. I speak German. I am very happy with my watch. I am glad I bought it. I bought it refurbish. You would never know.

                  By KurtW87 August 15, 2017.

                  • Verified Purchaser
                  • My Best Buy® Member
              • Question
                Can I put a sim card in this watch if I want to leave my phone at home? I am buying this as a gift for my husband. He coaches so it would be great if he could leave his phone in the car while he's on the field and still receive calls, messages, ect.   (5 Answers)

                By natalie July 21, 2017.

                Answers
                • Answer

                  No, you cannot install a sim card in this watch. He could leave his phone "ON' while in the car but it will depend on how far away he is from the car. It would be better if he brought his phone with him, but hidden away close to where he will be coaching. In that way, he will still be connected to the phone to receive emails and text messages but it doesn't need it to be on his person. Hope that info helped. Take care.

                  By MikeY July 25, 2017.

                  • Verified Purchaser
                  • My Best Buy® Elite Member

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