“This vacuum was working great then all of a sudden it shut off and it won’t charge. I have checked all things to ensure it is all on correctly, cleaned it out but won’t charge at all”
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We're so sorry to hear about this, Katw! We definitely want you to have a fully functioning vacuum. We would like to speak with you directly about options to get this resolved. Please reference ticket number 1143685949, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
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