Questions & Answers

20 Questions & 88 Answers
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  • Question
    Does this cover put the tablet to sleep by closing it?   (10 Answers)

    By Buck November 29, 2015.

    Closed to new Answers

    Answers
  • Question
    How to Attach Tablet to Cover?   (10 Answers)

    The tablet has 2 little silver disks on the back. They are slightly compressible. When I bought the cover/keyboard I assumed the tablet 'clicked' into the cover to hold it in place but either I'm doing something wrong or it doesn't work. The tablet slides out of the keyboard & the whole point of having a keyboard ATTACHED to the tablet has been missed by Samsung. Am I mistaken? Does anyone have any tips on securing the tablet to the cover?

    By charlotte4566 April 4, 2016.

    Closed to new Answers

    Answers
    • Best 
      Answer

      I thought that I had the same problem when I first got mine. The snaps are very strong and hold the tablet quite securely. It is easier to attach when placing the open cover on a hard surface like a table. Align the tablet snap's divets on the cover. You have to press hard directly on the tablet over each snap until it clicks.

      By Maximum December 3, 2016.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    I do not have the instructions that came with the case. How do I turn on the keyboard?   (10 Answers)

    By Jlewis April 9, 2016.

    Closed to new Answers

    Answers
    • Best 
      Answer

      There's a tiny switch on the side, opposite the charging port

      By xboxoneuser August 3, 2016.

    • Question
      What is your experience with battery life? Hours? Days? Weeks? I use another case + keyboard now (no mouse) that lasts for weeks on a charge.   (2 Answers)

      By AskMartin July 26, 2016.

      Answers
      • Best 
        Answer

        Haven't charged mine in over a month, since initial charge after purchase

        By xboxoneuser August 3, 2016.

      • Question
        Would the Galaxy Tab A 9.7 also fit in this case?   (8 Answers)

        By Elwood November 22, 2015.

        Answers
        • Best 
          Answer

          No. Too thick. Sorry.

          By UpTheSW6CFC June 17, 2016.

        • Question
          Touch screen?   (11 Answers)

          If you have your tablet in this keyboard case, will the tablet still work as at touch screen too, or not unless you take it out of the case. Wondering if you can use it as a tablet or as a mini laptop all while keeping docked in the case.

          By Deby October 21, 2015.

          Closed to new Answers

          Answers
          • Best 
            Answer

            Yes, You can still use the touch screen. You cannot use the touch screen keyboard though, unless you press the button directly to the left of the space bar. That button will activate the touch screen keyboard, and then deactivate the bluetooth keyboard. So you must decide which one to use.

            By Dominic October 29, 2015.

          • Question
            Will it fit the s2 8"?   (0 Answers)

            By Amy June 26, 2017.

          • Question
            How long until a full charge for the keyboard?   (1 Answer)

            By Jaden March 27, 2017.

            Answers
          • Question
            Will it work with tab a?   (2 Answers)

            By Sam January 22, 2017.

            Answers
            • Answer

              Yes. I bought the keyboard to be used with a Tab A.

              By France February 6, 2017.

              • Verified Purchaser
              • My Best Buy® Member
          • Question
            already have samsung case--can i purchase just a keyboard?   (2 Answers)

            By gary November 2, 2016.

            Answers
            • Answer

              The keyboard come as a case because it stay on your tab,

              By SEXYG February 13, 2017.

              • Verified Purchaser
              • My Best Buy® Member

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